Tried to charge me 213.00 for a flat tire? I provided PICTURES of the vehicle and all points of it. Woke up to a huge bill. This even after filling the gas tank close to max capacity. What a joke this place is.RICHARD DANIEL M.
Moving Truck Rental in Tacoma, WA at Self Serve Garage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tacoma, WA 98409
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Great service!ANGEL J.
Douglas was a pleasant a very friendly representive of your company . Will definitely return if the time comes...Doug B.
I had a Great Experience and would highly recommend my Friends to use this U-HUl Company.WILMA R.
A nice location and people with a sense of humor. Do business here.GARY W.
Great customer serviceMallory J.
Everything went very smoothly and everyone was very helpful. Thank you.peter B.
Terrible location, would not recommend anyone renting from them for multiple reasons. I was overcharged $100+ because the contract I was given at the counter had the incorrect fuel and mileage for the truck I rented. When getting into the truck and going through the process to document the condition of the truck on the uhaul website, I uploaded a picture of the correct fuel level and mileage on the website disputing this difference. When I returned the truck the person working charged me based on their incorrect fuel level and mileage given on my original contract. When I told him these numbers were wrong and I uploaded the correct mileage and fuel level on the uhaul website, he became combative and told me it was impossible and he takes pictures of the trucks every morning. He proceeded to pull out an iPad and go through pictures from 2020. Feeling I wasn't going to get anywhere with this guy, I left and sorted out my problem with the uhaul 1-800 number. After talking to multiple people they confirmed this truck was being driven by someone at the location and had unaccounted for miles that were not from someone renting the truck. Not sure if this location was actively trying to scam me or just not on top of who is actually using their trucks. Either way I would not step foot in this place again. Also, multiple employees in this facilities were not wearing masks indoors!Joseph H.
Stop allowing Bobby Lemmon of Tacoma to fraudulently use my email address. I don't know Bobby. I am tired of these emails. I will give bad reviews every time a survey hits my email. U-haul needs to verify email addresses before use.BOBBY L.
I am not Bobby Lemmon of Tacoma. Bobby is using my email address without permission. I will give bad reviews every time I get an email. U-Haul needs verify email addresses before allowing use.BOBBY L.
Stop allowing Bobby Lemmon of Tacoma to use my email. Verify email before applying. I will give a bad review for every survey that gets routed to me until this is corrected. Have a great Uhaul day.BOBBY L.
As long as you allow Bobby Lemmon of Tacoma to use my email address I will give bad reviews. SHAME ON UHAUL FOR NOT VERIFYING EMAIL ADDRESSES.BOBBY L.
The agent did not wear a mask while indoors nor while in close proximity to me while checking the truck in/outLUCIANO G.
Bobby Lemmon of Tacoma have you a false email address that is mine. I will give poor reviews every opportunity when they reach MY email. U-haul needs to verify email addresses before useBobby L.
Every thing was great, I do need follow up on vista debt card, it was a stem card, you took 100.00 deposit, card not reloaded bill was $42.11, where is the deference, how can you refund my remaining balance to me??,thank you RoseannRoseann D.
Bobby Lemmon of Tacoma Washington is using my email address. I will give poor ratings until Uhaul verifies email before authorizing. I am tired of my email having other people's stuff in it because they give my email I stead of theirs.Bobby L.
self serve garage was super friendly. made my first u-haul rents quick and easy. definitely recommend!Sophia C.
Excellent experience and awesome customer service will definitely be coming back! Thanks so much for all your help!Ashley C.
Reserved online and pickup was simple and straight forward. The staff at Self Service Garage were very friendly and made the whole process easy. Great first-time experience!Kerry B.
Apparently I was mischarged by accident by the person here. I was charged for two equipment dollies instead of two bags of moving blankets. This charge confused the staff at the dropoff location. I did not look carefully enough at the statement of charges displayed in the self-checkout process. Otherwise the guy here seemed nice.Laurence L.
The fella that checked the truck in for me was world classMAXWELL T.
Somehow someone else's drivers license info was applied to my rental contract and my rental authorization was initially denied which resulted in a significant delay in securing the truck and getting to my appointment. This was 100% a U-Haul error either at headquarters or the location and should be fixed so others aren't affected by this glitch.Faipea A.
You guys rock! Only comment....I didn't see the photos needed until after I got home. Truck was already returned, locked, key dropped in depository. Somehow overlooked that stepYvonne M.
Uhaul makes it very easy to reserve and pick up a truck when needed.SUMMER W.
Veteran Owned small business. Easy process check in and out.brian F.