They are the Best. I have used them for years. If they dont have my truck i reschedule my chore until they have my vehicle, because i DON'T want to go anywhere else!HECTORJ G.
Moving Truck Rental in Thonotosassa, FL at Branchton Farms
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Thonotosassa, FL 33592
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Don't change what your doing. Responsive and understanding with all interactionsrichard C.
All good! THANKSDavid M.
Best U-Haul location I have used. Helpful, competent, quick and easy.PHILIP W.
I walked in no one was in the store they gave the keys to a truck no one knows where it was located I had to go look for it and when I couldn't find it the gave me a deferent truckMOUSTAFA A.
No selection available, have to rent the only unit available and was to small.edgardo V.
Upon arrival The owner was not wearing a mask however we were required to wear a mask then she emailed me the receipt and it came across encrypted I asked for a printed copy which she was not able to provide which I found very unprofessional then upon returning the trailerI was greeted by a nasty teenager at her fruit stand and she the owner never showed up the daughter was talking to her through a walkie-talkie and wanted me to just leave our â€œdrop the trailer and leave I would not leave without a receipt so The daughter said the mother would just email me one so I stood there till I received the email and then the mother which is the owner said she emailed it which the email never came through so I had to stand there longer until the email came through because she said I did that I didn't have a valid email it was very unprofessional I would never rent from this location again they seem to be more interested in their â€œpetting zoo that they are running and the daughter was tending to the fruit stand seem to be more interested in talking on the phone andSpeaking to a friend that was there with her well tending the fruit standTHOMAS T.
Fast drop offFernando T.
I was charged almost double what it was supposed to be and ended up contacting customer service to fix it. The service at this location was very poor.david R.
This location first of all didnt even have WIFI that worked. Secondly they overcharged us about $50 ! Will never use againSHALYNN E.
The online check in process makes it so hard to pick your truck up you almost wonder if it's worth it. Uploading drivers license AND taking a selfie is ridiculous.Darren H.
Truck broke down twice.Nicole W.
The mobile self service was life changing and she was really nice to take the time to explain it to meGlenford J.
I was injured due to a loose floor panel.Andrew G.
Everyone is so pleasant.Joseph A.
The billing part of U-Haul is not very good very unhappy the last two times at Christmas they tacked on a late day charge when do you haul was parked at the return spot on the day it was supposed to be just didn't feel like fighting it and this last time I got a call from a woman saying I'm late and I wasn't and she was rude thank you and I have dated pictures of the trailer parked in front of the U-Haul place in Crawfordville from Christmas I even called ahead and they said Parkette in front of the gate and that's exactly what I did and I can send y'all pictures if you'd like and I also have a Penske right down the roadjohn S.
Give them a free piece of fruit!DENNIS W.
I issue with pickup - fast and respected social distancing guidelinesMark P.
Fix your web application. When I was checking in I was unable to upload pictures of the damage to the truck. When I was checking in the vehicle, I was unable to upload the picture of the fuel and mileage.Stephen B.
Less feesGIG B.
Drop off via Mobile App was problematic. Customer should be able to change default location. Cost us too much time, phone calls and etc. to do something that should be easy.Angelo D.
The ladies that run this location were fast, thorough, and were really efficient... In and out quickly when I picked it up, and in and out quickly when I returned it...ERROL S.
Too much dust in cabin. . Cabin area was not even wiped for dustSREENIVAS C.
The only problem was my reserved vehicle was not available. I was given a larger truck, but I really did not want the larger truck. The area I was going needed a small truck to maneuver. Also, i was only given a $24 credit for this, instead of the $50 guarantee that is on the website. I'm not sure why I was given less than the $50.WILLIAM M.
Stop allowing them to rent trucks as everything they do is a mess! They rented me a dirty truck smelling of smoke and with a sticky soda can in the holder. They charged me for pads they did not have, $28 dollars of gas when I returned it to the same level it was when picked up and charged me for an 8 day rental when I only had a one day rental of 30 miles. They also charged me for oil and tire damages when there were none. I contacted them two times with all the information but they never corrected and returned the anmounts due to my credit card.GREGORY I.