The car trailer I rented has a poorly designed rear section. My car is fairly low, which means I can not load my car facing forward. BUT, the trailer only has the fold away fender on the drivers side, so I have to crawl out through the passenger side door. I have rented another these in the past and both of them clearly had damage on the inside rear section of the rails that the vehicle sits on. That damage was obviously caused by a loading car, so it easy to conclude that the car was getting damaged also. This is a simple fix. The angle on the rear section on the rail needs to cut back at a sallower angle. And have the passenger side fender modified to fold down like the driver side.
ANDREW R
Westlake Storage Solutions Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thousand Oaks, CA 91320
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- 4.0 Average Customer Rating
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Hard to find in business park.
LYNN BFantastc Service from this Uhaul location
JAMES YIt took almost an hour for me to pick up the truck. There was only 1 employee working and a long line of customers waiting. Surely they know how many reservations there and can staff accordingly.
LAURA WNothing, I was very satisfied with the service picking up and dropping off. Personal was very helpful, informative and polite.
EDWARD R