Attendant was kind of nice. Truck was clearly not cleaned nor sanitized thoroughly and properly, when I asked the attendant about it, he just said â€œwe spray themâ€ (whatever that means). I was very uncomfortable operating the unit as it was clear that the cleaning process and sanitizing of the truck was poor and way below average, that's just not acceptable during these difficult Covid times.
Moving Truck Rental in Toluca Lake, CA at Kiss Universal
Moving to or from Toluca Lake, CA 91602? Get FREE truck rental rate quotes at Kiss Universal.
Get FREE moving truck, pickup truck and cargo van rental quotes at Kiss Universal
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Toluca Lake, CA.
Cargo vans and pickup truck rentals in Toluca Lake, CA
U-Haul cargo van rentals and pickup trucks in Toluca Lake, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Toluca Lake, CA 91602. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The service was exceptional . I felt lucky to have found this location. I also rented a space
The customer service was really good, but the inside of the van (the GMC) was not clean, the seats were very dirty, with pet hair embedded. One could tell that nothing has been cleaned for a while, cargo, cab, dash...
No recommendation is necessary, everything was great, the cargo van was a smooth riding vehicle and was in great shape. Thanks
Andrew and the crew always provide me great service.
If it wasn't for the office staff, I would have been FURIOUS. Your online check in process is beyond terrible. It took multiple tries and at least a half hour of me getting angrier and angrier that it wasn't working. I'm not sure why I had to type in my DL number AGAIN when I had already entered it during reservations. I had to take my face picture multiple times, each time wasn't good enough for your online agents. The only way to communicate was via email. I don't have push notifications set up, so I would have been standing there looking like an idiot. FIX YOUR PROCESS.
Best experience I've ever had with U-Haul.
The van was relatively new, 2,600 miles, but smelled awful from a smoker. The interior smelled like an ashtray. It would be ideal if Uhaul enforced a strict no smoking policy.
Keep up the good work â€” thank you for making things easy and smooth!
notify customer immed if they left something ,eg, phone charger in vehicle.
Awesome customer service! Super easy pick up and return. Great experience overall!
truck was not clean especially the bed. caused my items to be dirty. truck ran rough (acceleration). even though, it only had <1500 miles on it. felt like transmission wasn't operating smoothly.
Do not lie to them. Do not promise a discount that you cannot supply. Do not condescend. When you make a mistake apologize to the customer and demonstrate transparency and an effort to correct the issue. Follow through. Communicate accurately. Act like you care and appreciate your customer's business. Make sure the mileage and gas depicted on the contract is correct. Engender trust!
No Complaints good experience
I was provided with a broken Uhaul. The door fell off when trying to get out the driver's side. I would never recommend Uhaul to anyone moving forward. The fact that I was never offered a refund when I informed them I felt unsafe because it was not fir to drive, it appalling. The face that no one ever offered to come pick up in San Diego or allow me to drop off in San Diego unpon my request shows a lack of care for customer service.
Truck was a little rough...could be better maintained. But the customer service is outstanding...so I'll be back!
Always come here because it's so easy and fast
Andrew was great! Excellent customer service.
You need a rewards program for people who do business with you frequently...such as myself. I spend lots of money with Uhaul but I'm always treated like just another nobody.
Include the "environmental fee" as part of your rental fee since it is as I am told nonnegotiable part of service if the vehicle. In addition you need to refund 1 day charge for me as I had the vehicle 2 days..The on-site rep acknowledged my return within the rental time frame - returned prior to 1045 am but return was processed in system at 11.23. The onsite rep adjusted the days out to be accurate at 2 days. But the " environmental fee" charged at $3.00. I would prefer UHaul refu d the entire charge as it appears to be a way to garner more $. The van was clean as when rented. Please refund at minimum $1.00. Thank you.
My go to place when I need to move something
Employees usually don't answer the phone and you have to wait around a half hour to get a call back, just makes arranging pick up and drop off times difficult.
Shocked at the price! Also, I was told that we had to have the van back by 9 AM yet we were charged for an entire day. I was in such a rush to get the van back in time that I was unable to get gas which made it even more expensive. When I got to KISS storage to return the van - no one was even there -- SO WHY MAKE ME BRING IT BACK AT THAT TIME. It took until 9:15 for my ride to show up and the office was still closed at that time, so I could have gotten gas. I feel totally messed over!
Nothing. Great experience.
I had really great experience with UHaul