I was informed by a few Uhaul reps that this location would have a truck and two dollies for me to rent. When the location called to confirm they told me they do not have 2 dollies. I was also informed that this location was set up for 24/7 Truck Share, they are not. I was lucky that the lady was able to accommodate me in the morning as they technically were not open till 3pm. When I couldn't get dollies a uhual rep on the phone booked 2 at another location for me. However when I called them they told me they have none and haven't had any for a while. How can they book something that isn't available. Very Very Very inconvenienced.Damian S.
Moving Truck Rental in Tomahawk, AB at Dorigo Meadows
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tomahawk, AB T0E2H0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Arriving and finding which door to enter was confusing, computer/payment equipment didn't seem to be working at all. Although the rep was friendly she seemed to be having a lot of difficulty entering information. Since I had prebooked what should have been a 10 minute pick-up turned into 30 minute ordeal. I was not impressed when I left.Anthony H.
Make certain that windshield cracks are repaired before renting the unit.Lloyd D.
Lady was very strange. Took more than an hour to get paperwork in order Also was a one and a half hour drive from where I tried to book a truck but was not allowed to do so more than 2 days in advance. Cost me around $400 in fuel just to get the truck use it and return it and have someone drive my vehicle upon return. Fuel was more than the rental.cam J.
Have attendees who have knowledge of their equipment and uhaul operationskelley G.
Retrain or perhaps train for the first time the employees at Bernie's Race Trac Gas in McIntyre in Whitehorse, YTBONNIE W.
Truck not ready when we arrived, no fuel in it. not clean, uhaul rep was late due by 45 minutes due to personal issues. then rep was having issues with computer. had to phone in the order. overall it took almost 90 minutes to sign out this truck. rep was very friendly.shannon A.
she was very pleasant!! But I was not happy not knowing a day before my move whether or not I was able to get a unit!!!!! , even though I gave them 2 months notice and paid for it! I did get a unit!!!Kim L.
Terrible customer service. Had to fight to get the trailer even though I rented it a week in advanced. Will not use uhaul again nor reccomend to anyone.DUSTIN H.
The yard was a mess, hard to find with no sign on the highway, the person who did the billing couldn't even count out change. How can a buissness operate like that? If I can find another trailer rental company next time I won't use u-haul. Don't like useless people wasting my time.Logan F.
We ran into a lot of frustration trying to get a one-way rental FROM Canada, but when we got to our destination they have more than they can handle all over the area. We would even be willing to participate in transporting 2 or 3 trailers up to that part of Canada.SHARON G.
The girl was new at that and didn't seem very well trained..she did her best to give the best service but was lacking knowledgeLEO M.
I will never use u haul again. I booked a truck about a week in advance and was assured It was 100 % going to be there for me . Everyday that followed u haul contacted me and changed my pick up time and location . Sometimes 2ce in one day . Until finally on Friday ( I was scheduled to move sat ) they called me and told me the only truck they had available was an hour outside of the city and I had to go pick it up myself . This changed everything . I had to change my elevator booking and tell all the people who had scheduled time out of their lives to help me that plans had completely changed. Moving is a very stressful part of life. And u haul did not help at all . They made it extremely stressful on me but what do they care right ? They got a free truck transport into the city . I am extremely disappointed in my choice to use u haul and I will never make the same mistake again . And I highly recommend that no one ever uses there service .MATT M.
Great experience friendly helpfulGARRY H.
Camionnette en excellente condition. Service d'excellente qualitÃ©JEAN CLAUDE K.
excellent service,bien expliquer comment utiliser le produit,denis L.
Rien Ã faire de plus... bon service de la part de u-haul et au centre mÃ©canique Michel Lanthier le service Ã©tait excellent ainsi que l'acceuil.. bref si j'ai Ã relouer une remorque je retournerais au centre mÃ©canique Michel Lanthier.... MerciFRANCE M.