Price information was twice what we were quoted Truck was on E Was dirty and damaged Charged even more when we dropped it off Never will use them again
Sean W
Master Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tomball, TX 77377
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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How about having personnel on hand to hook up due condition walk around test lights lift at 75 pound tongue and put it on your hitch ball for you like all other U-Haul are supposed to do. I would not recommend this location if it was the last U-Haul facility on the planet. I have lodged two complaints one for Pickup and one for drop off at the Poor service what do I mean Poor service? There’s no service they were closed during normal business hours in the middle of the week for a pick up. Do not rent from this place he will not be happy .
ROBERT JThe employee didn’t seem interested in her job and I was overcharged for my rental.
Gary CThe location was confusing and the drop off was no efficient.
Fernando TI rented a u- haul truck 17' obviously I needed a dolly.I rented one and when I picked up the truck the lady at the front desk said that she did not have a dolly for me.She told me that she mainly runs the storage side and not really the trucks,whatever that means.I have rented from u-haul exclusively and this was a first for me.It must have been hard for her to help the line at the desk while holding her baby and her other children were talking to here while she was working.I will take my business with another company moving forward.
Brittany B