I drove it for only 16 km and under one hour which the van was motly turned off. They charge me 8L of fule!!! Interesting! So it consumes 50 lit of gas for 100 km what a jokeSajjad H.
Excelsior Supplies & Equipment
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Vancouver, BC V5K2A9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I got a truck with a broken door, totally unsafe to drive. The drivers side door was broken. Even upon contacting customer care, no resolutionRishabh S.
Better communications. That's it.James W.
Charged a cleaning fee and I had no idea why. The truck was a mess when I picked it up. Poor communication.neil P.
showed up to pick up , but the store front was closed and looked abandoned. there was a numper posted on the door and I called. they then texted me and started off the online pickup process. Van was dirty in the cab. there were two dollies in the back that I did not want or need. they were just in the way and took up space needed to move. Also made me nervous that they would go missing after the van was dropped off and I would be charged for them because the lock to the back was cut and there was no way to secure the back. also, there was a surprise unkonwn fee. I can sort of understand an eco fee (although it should just be part of the rental cost, and not a separate item), but then there was a safetrip fee of $5 which was a surprise since i did not ask or approve it. It showed in the original contract when picking up, but not in the quote before. this fee looks like a cash grab on top of the eco fee cash grab. At pickup its too late to dispute anything and I thought it was just part of the preapproval like the gas. However it was on my final bill too. I've emailed asking it to be reinbursed.Andres P.