Facility was dirty, truck was fairly clean, windowshield still had bugs on it. Computer crashed with no backup to rent truck. No backup plan for computer malfunctions so it took like an hour with customers waiting. Truck handled nicely though. Gas tank not full at pickup.Nacy M.
Moving Truck Rental in Vancouver, WA at Mill Plain Shell
(U-Haul Neighborhood Dealer)
Vancouver, WA 98664
(Crnr Of Garrison)
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat-Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Vancouver, WA 98664
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Better shocks and gas mileage. I tried staying in the green MPG, but it required me to drive too slow. I really underestimated what I would have to pay in gas. Everyone, including myself, is shocked how much I had to pay just to rent the truck let alone for the gas. Never again.MERILL C.
Ensure that the vehicle is in working order. Everytime I stopped the unit for more than 5 minutes the battery died and required a jump. Had it for 5 hours for an in town move and it required 4 jumps.Victoria P.
The attendant was very personable and polite. THANK YOU.VICTORIA O.
Nothing to improve. Nice to do business with a local (independent) vendor. Good people - very relaxed atmosphere.Matt P.
This place was awesome! Friendly, fast, quick too answer questions, knew I was coming, waiting with the truck ready to take off.Leann H.
Great customer service!BRANDY B.
The gentleman that was there was funny and pleasant.barb D.
Send everyone to this location. Top notch . That's the way all uhaul stores should be. Andresen and hazeldell, are very,rude unprofessioal.uhaul really needs to secret shop these locationsMICHAEL W.
Quick check-out process! Thank you.ANDREA MARIE A.
The uhaul was covered with 1/4â€ of water across the inside, took over an hour to find a replacementElizabeth C.
This location is probably the easiest I've ever worked with. I had requested my 15' truck online and they had it ready for me that morning and had me on my way in a matter of minutes. They provided excellent customer service!Robert F.
The trucks passenger side windshield wiper was crushed and the windshield seal was popped out enough that the passenger in the truck was getting wet when we hit a storm. We had to stop in the cold rain on the side of the road and untangle the twisted wiper and push the windshield back into place. It was not the fault of the location where we picked the truck up. They were great.GERALD G.
Windows dirty inside and outside. Truck was 30 minutes late. Restroom was filthy.JOSEPH H.
Nothing they were great!Lance H.
Taggarts Shell was great!! But U-Haul online allowed me to rent a 26 foot truck, only to tell me the day before that they didn't have one anywhere inside of 50 miles. Not cool, U-haul. It threw a significant wrench into our moving plans, involving an extra trip of 300 miles.Caitlyn M.
Nothing was wrong specifically with the location even tho it was not the location where my reservation was made.. The issue was with The online reservation and the fact 4 hours after I had a reservation I get a call saying my tow dolly would not be availabe for an hour after my reservation time that already was at 615pm. Problem being I didn't reserve a dolly I needed an auto trailer. Then to be told nothing instate available until Monday 48 hours later? Your reservation system sucks. After becoming upset with the person on phone she found a trailer so I went to get it only to be told I can't use it with my e350 van even tho the online reservation accepted it and what I needed to tow. The attemdent was less than helpful. I have used Uhaul services for 20 plus years. I will never choose your services again if I have an option I will use someone else. Getting the run around and changing what was reserved and or not having it available is bullshit, terrible service. Uhaul has shit the bed for me one last time.Tim R.
No one was there but the drop off app worked greatJames R.
When I went to pick up my rental, the location was closed, despite the location indicating it was open (including amended COVID-19 hours) and the website also.. Ensure that the location is open at the listed time, both on the web and at the physical location. If 24/7 RideShare is needed, it would be helpful to know that BEFORE having to be on the phone for 15 minutes to change the reservation type. Based on how long it took and the need to route to another location to get it, I canceled the equipment dolly I needed to get on with my rental.William J.
very accommodating in a difficult situation. i was obtaining the truck to retrieve and hold special belongings of families effected by the fires in Oregon.Kathleen Ann S.
The service at the pick up location was great. The truck brought to the pick up location was very unclean. Also the truck drove poorly.THERESA A.
Drop off location was in the back of a closed down Shell Gas Station. There was no one there. Looked a little shady.William P.
Thank You!Francisco R.
I had a good experience.Stephen W.
Great people to work with.Tony C.