The website needs to say that the location can change. It is misleading to be able to pick a specific site to pick up and drop off and then have both of those change within 24 hours of using the truck. The drop off location wasn’t even open and then I was directed to drop off where I had wanted to begin with.
Erica L
Seaward Oil Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ventura, CA 93001
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Customer Reviews
- 3.0 Average Customer Rating
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Avoid if you can, lady was not helpful at all. Didn't include purchased items and was rude.
Daman Ci am a uhaul customer as you can see recents , today i rented the 10 ft van , your rep told me that i have to return with same fuel guage setting witch was 3/4 tank acording to his reading , when i drove it away 2 miles uproad { yes i failed to look at the fuel gauge before i left as i was in a hurry as 3 other people were waiting on me to show with this truck} so again approx 2 miles toward my destination noticed the fuel guage did not read 3/4 tank it was actually reading next nocthe lower , in between 1/2 and 3/4 , so i put 12 miles on this rental and returned it within 3 hours, i am sure this model truck gets at 10 mpg at leased as i did not carry any weight for 6 miles , anyway i believe i spent $8 more gas to make the rep happy with returning the unit with 3/4 tank which i did not have when i took the truck, thats my beef, thanx and furthermore the vehicle needs an alignment as it pulls moderately to the right, thats either poor maintanance or nobody has reported it to to uhaul ok that s it , thanx
Leo BI don't know it was a gas station location.
PAUL BSo helpful
Christian Y