I was supposed to have the trailer from 3:45pm on Friday until Monday at 3:45pm. I didn't even pick up the trailer until 4:45pm on Friday. I only had the trailer for 6 hours when I started getting hounded by u haul to get the trailer to the drop off point with an email saying "other families need this equipment". The location I dropped it off at already had 3 of the same size trailers in the area and are in a remote location where there probably isn't that much activity. So why I was getting emails to basically hurt up is baffling to me and kind of upset me. I ended up returning it around 10 pm at night when nobody else was there, and it was checked in the following morning at 11:42am. I actually believe I should get at least half of my money back since I didn't even use it for a full 3 days. I only had it for one day and about 6 hours.
Christopher K
Bobbins & Boards
(U-Haul Neighborhood Dealer)
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How U-Haul Reviews WorkEasy checkin and drop off.
Dennis BNo one was there when they were supposed to be open.
Aimee MVery customer oriented. Easy to drop off and finish the rental,
Dennis BVery helpful and always prompt in getting me ready and on the road.
Cliff M