The employee hung up on me. Told me I had to be there be12pm to rent but I made a 1pm reservation. Put me on hold when I called back for over 15 minutes. Worse customer service in long time. Moving is stressful enough.
Crystal B
Vista Truck Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vista, CA 92084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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These folks were great. Super helpful and professional.
BRIAN YGave me truck that was legitimately empty and just wrote the contract like that. I received a $20 gas credit which if we’re being honest wouldn’t last me to where I was headed, so I needed to fill up, at drop off I found that I wouldn’t be getting credited any more for the $80+ dollars of gas that I put in the truck which was a bummer.
JULIAN GYou were so helpful & friendly. I really can't think of any way you need to improve your service!!!
KATHY LThe staff was friendly, but I was given a truck that was dirty inside and the gas tank was empty. They explained that I would have to return it with a quarter tank full and that I would receive a $35 credit. I returned it with over a quarter tank and did not receive the credit.
ROBERTO V