The morning of my move, May 27, the vehiicle stopped in the middle of the street. I had to call AAA to bring gas so that I could drive it back to the Postal Annex afterward, but not before the check engine light began to flash, as during adding fuel, we discovered the gas cap was missing. I reported this to U-Haul and would like a complete refund of all expenses. It was a disaster and a waste of moving time. Rented another U-Haul vehicle May 27 after returning the this rental. Lost hours of moving time because of the first faulty vehicle.
Mona L
Postal Annex Walnut Creek
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Walnut Creek, CA 94598
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- 4.0 Average Customer Rating
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A little more gas to start with would be good but it wasn’t an issue. Very nice business and easy to deal with!
Amy WThe worse experience ever!
Ana WThe car window and dashboard were dirty. I received two calls from U-Haul asking me to return the van, I returned it after one hour. I don't undrestand why I received these calls.
DIANE SVery nice lady who managed the rental process.
RYAN W