U-Haul Moving & Storage of Waterfalls

U-Haul Moving & Storage of Waterfalls

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Address

3633 University Ave
Waterloo, IA 50701

(319) 232-3654

(W Of Greenhill Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Waterloo, IA at U-Haul Moving & Storage of Waterfalls

Moving to or from Waterloo, IA, 50701? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Waterfalls. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Waterloo, IA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Waterfalls

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Waterloo, IA.

Cargo vans and pickup truck rentals in Waterloo, IA

U-Haul cargo van rentals and pickup trucks in Waterloo, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Waterloo, IA, 50701. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Waterloo, IA, reserve a van for your moving needs from U-Haul Moving & Storage of Waterfalls!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

john k. on 5/29/2016
Rating: 2 out of 5 stars

Third time I rented a truck and every time I pay for dolly no dolly!!!!

Daryl V. on 5/28/2016
Rating: 5 out of 5 stars

Friendly, professional staff.

Mark D. on 5/23/2016
Rating: 1 out of 5 stars

Equipment was acceptable, truck ran great, but absolutely horrendous customer service at this location with a staff full of obstinate attitudes. Duplicate furniture pad rental charges were added to my truck rental, hidden charges added for a dolly that was never used and they refused to remove that charge. They told me it's included as a "convenience to the customer but not included in all trucks". What is convenient about getting unexpectedly charged for a tool I never used, and was never requested to be in the truck I rented in the first place? My patience for the staff at this location was already extremely thin for failing to have my storage unit ready by the reserved date (twice that happened), then refusing to resolve late charges with the storage unit rental when my card information was already on file and set to be "recurring billing".

Ross C. on 5/22/2016
Rating: 5 out of 5 stars

Manager was exceptional. great!

BRANDON P. on 5/21/2016
Rating: 5 out of 5 stars

Good staff

Mark W. on 5/21/2016
Rating: 4 out of 5 stars

Wait time to pick up vehicle could be improved. Two gentlemen working the entire store/location, although very friendly and helpful.

Devin F. on 5/20/2016
Rating: 2 out of 5 stars

Trailer was rust bucket broken rail and light on left side. Staff is ignorant about trailers and gvw. Car is 4190 lbs trailer capacity 4000lbs gues there was enough margin since we made it ok. Asked the guy hooking up the trailer if it had surge brakes and he said "no just emergency brakes in case the trailer comes disconnected from the truck the chain would pull on the red lever". This response confirmed my initial suspicion of how knowledgeable the employees are. None of this would have been a big deal if we hadn't made a special trip to check out the trailer at lunch that day and looked over three of their trailers and found 1 tire with a bulge in the tread and 2 others with holes in the treads. We we assured he would swap tires and make sure we had a safe trailer. Unfortunately that gentleman was not there when we went to pick up the trailer. Very disappointed in the service and knowledge level of the guys working at 6:45 when I went to pick up the trailer.

Blake M. on 5/19/2016
Rating: 1 out of 5 stars

More employees needed, fuel tank needs to be full of the contract says full. Employees tried nickle and diming me.

Thomas Z. on 5/16/2016
Rating: 5 out of 5 stars

Super friendly! Had the trailer hooked up and ready to go when paperwork was done!

STEVEN S. on 5/16/2016
Rating: 1 out of 5 stars

Easily makes the all time top 10 list for poor service. First, we were told the storage location in Waterloo was open on Sunday. I guess I assumed that meant there would be someone there. Wrong. And the employee who rented the truck didn't bother to inform us of that either. So, we go back to University location and get the paperwork completed for the storage unit and get a little "clicker". Get to the storage unit and the clicker doesn't work. Call the location on University and go through several "Holds and Transfers" and no one seems to know what the problem is. After being on hold for 15 minutes, the gate opens because someone is leaving. I go in and drop of my belongings. When I go to leave, the police are there and I have to explain that Uhaul has zero customer service which is why i had to enter this way. Again, I call the university ave location. Was told I would get a call back very soon. I heard nothing. ever. So..... I call them back and am told that when I make the second trip, I can call this number back and they can open the gate remotely. So, this is what we did. Got there, clicker still doesn't work, so I call the number. Again, go through hold times and transfers and am told that the individual who explained it could be opened remotely was wrong. I would need to drive back to the university location to get this straightened out. Keep in mind, I am being charged by the mile and they want me to drive back and forth due to their inability to provide the service. I finally call the managers cell phone whose number is listed on the gate. He is able to provide code to open gate. Problem solved. Wow. This easily took two hours longer than it should have. Overall, yes, the truck was clean. The storage unit was acceptable. The service was non-existent.

Todd A. on 5/16/2016
Rating: 5 out of 5 stars

Only thing that was not so good about my experience was it seemed like they needed more help. Workers were running the cash register then going out to help customers. So I had to wait about 10 minutes to be helped

robert c. on 5/14/2016
Rating: 5 out of 5 stars

it rained and trailer leaked water from top. i cant blame this location cause trailer could have came from anywhere

Tracy J. on 5/12/2016
Rating: 5 out of 5 stars

Great staff, thank you

Brad N. on 5/11/2016
Rating: 5 out of 5 stars

Great customer service. Got me in and out quickly.

Jim S. on 5/7/2016
Rating: 5 out of 5 stars

Staff was friendly and helpful. They do an awesome job!

Michael W. on 5/5/2016
Rating: 3 out of 5 stars

The trailer I picked was very dirty, it had not been checked before I picked it up. The trailer worked fine otherwise.

Kyle T. on 5/5/2016
Rating: 5 out of 5 stars

:)

LAURA M. on 5/4/2016
Rating: 3 out of 5 stars

Credit my account for making us leave way later than supposed to be be:(

Justin M. on 5/3/2016
Rating: 1 out of 5 stars

We were contacted by uhaul that the truck we needed wasn't available which is fine cause they upgraded up to a bigger size for the same price and we were told we could pick it up at 9 am. We get the email and text confirmation the next day saying pick up is at 12...so I called and she got it changed to 8:30. Which was great so we could get our move going earlier. The next day we get to the uhaul at 8:30 and they don't even open till 9 and the door is locked. Not happy about that so we come back at 9:04 there was about 10 people already in line and we waited till 9:55 in line to get our truck!! Very disappointed with that!! The check in process needs to be FIXED, no way should people who have a reserved truck wait almost an hour to get the truck. There was 2 checkers registers openand then about 30 minutes a 3rd regester opened. You should not have the same person who check you in at the regester be the one to get the truck!! Have someone else waiting at the door to go get it. This process doesn't not work. The boys were running from the regester to the back to get trucks...so which wasted time.

Alexis B. on 5/3/2016
Rating: 5 out of 5 stars

We had a few hiccups with the reservation, but the sales and management team went above and beyond their call of duty!! Mike and William were awesome!!! Thanks guys!!!

ruth L. on 5/3/2016
Rating: 5 out of 5 stars

The service there was professional and with experience I do not see a need for improving I had no problem. Workers were all friendly, polite, and very helpful

Christopher M. on 5/2/2016
Rating: 5 out of 5 stars

Easy transaction. I have used them three times.

Becky M. on 5/2/2016
Rating: 5 out of 5 stars

Great service and value

Jim S. on 4/30/2016
Rating: 4 out of 5 stars

The employees were friendly and my check out was quick even though they were busy.

Michael K. on 4/29/2016
Rating: 5 out of 5 stars

Great service and friendly