The truck had a leak in the roof when I picked it up, and the rental place only gave me 10 furniture pads, not the 12 I ordered. Nobody went over the truck with me and they just said “tell the people when you bring it back what happened” which is unlike any rental I’ve ever had. Worried I’ll be billed because of their incompetence.
Matthew R
Absolute Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterloo, NY 13165
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Vehicle had a lot of dirt on floor. It would be nice to be able to indicate that. I didn’t want to get in trouble for it.
Christina BGreat
Ramesh SBusiness owner was polite and professional. Truck was ready. Very efficient
Earl CThe picture where the truck was not accurate and it was a 19.99 truck when I booked a 29.99 truck, so I expect a refund. The phone check in and check out process is long, drawn out and over complicated.
Mary K