Moving Truck Rental in West Lafayette, IN at U-Haul Moving & Storage of West Lafayette

5371 reviews

1090 Sagamore Pkwy W   West Lafayette, IN 47906
(Hwy 52 & 231)

(765) 463-9502

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(765) 463-9502

1090 Sagamore Pkwy W
West Lafayette, IN 47906
(Hwy 52 & 231)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage
Truck Rentals

One-Way and In-Town Local Rentals in West Lafayette, IN 47906

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

5371 reviews

Let us know what you think.
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Write a review
Rating:
3.0

Only had one size of storage available to had to make it work

Jesse N. 
Rating:
5.0

Your app sucks ass! I wasn't able to complete the check-in or the return through the app so I spent more time than necessary just trying to deal with the app.

STEPHEN A. 
Rating:
3.0

This may not be fair to the pickup location but my major disappointment is with UHAUL as a company. They took my reservation weeks ahead of time and then the day before I was to move my kid out of the dorms I get a call saying the trailer I reserved was not going to be there. I was given two options, either drive 50 plus miles to some other location get a trailer there. That's an addition 2 hours on top of what was already going to be a 11 hour drive day. Or cancel and get a measly $50 for my trouble. Needless to say there were choice words and tension. The guy that called me hung up on me. I called back and found that he had cancelled my reservation and I was left with nothing. Went to the pick up location and ended up with a 6x12 when I wanted and only needed a 4x8. Although it worked and allowed me to move my kid out of the dorm it did cost more wear and tear on the car and more gas to haul that 6x12. Needless to say I will be looking to other options for the next 7 years of move ins and outs.

Charles C. 
Rating:
5.0

I AS TODAY HAVE NOT RECEIVED MY FINAL INVOICE

Jerry F. 
Rating:
4.0

Wiper blades were shot Gas was not filled up. Did not realize what full was for this truck until I filled it up Smelled like cigarettes in the cab We arrived early, found out the truck was still out. Store manager promised to call when it arrived so we could start packing earlier. No call came, and the location does NOT answer the phone. Ended up starting later than our reservation as the Manager for the location did not follow through on their promise (when we arrived, no customers were in the store, so it wasnt like they were swamped.

PETER R. 
Rating:
5.0

All employee contacts were professional and efficient.

Sarah W. 
Rating:
3.0

I was charged $100 deposit and never got it back

Wendi T. 
Rating:
1.0

Customer service

Sadrack A. 
Rating:
4.0

The van should have been swept out before I got it.

John M. 
Rating:
5.0

Quick, easy and efficient- thank you!

Amber M. 
Rating:
5.0

I would suggest that your specifications on your trailer (ie. 6 X 12 utility trailer with ramp) be clearer. Your web site states that it has a 57" ramp. Is that the length or the width? Would be clearer if you stated that the trailer loading entrance is restricted to 57" inches.

Lonnie B. 
Rating:
5.0

It's not the location that's the problem. The equipment is 3 out of 10 and the website automatically tries to stuff in premiums

John B. 
Rating:
4.0

There were no blankets available because a customer did not return a few dozen from the day before yet. Maintain a better supply so that something like this doesn't affect future reservations.

Daniel R. 
Rating:
2.0

When I went to drop off my truck I set out where it said to set to drop off someone would come out no one came out when I wit inside they said they didn't want to come out inspect my truck for mileage gas or anything else because of social distancing so I had to demand that someone come out and sign off on my truck being in perfect shape when I left it. I was not willing to take the chance on being over charged because they didn't want to do their job

pamela N. 
Rating:
5.0

Excellent, service available when it is weekend.

JIAO Y. 
Rating:
3.0

I tried to use iOS app for rental, but I was stuck at returning stage. I tried to take pictures of odometer and fuel gauge several times, but the app did not recognize my uploads. I spent that stage for 10 minutes, but I failed and went to kiosk to finish my return process.

Huitaek Y. 
Rating:
5.0

Super friendly, kind and helpful staff here! They go the extra mile!:)

Bill P. 
Rating:
4.0

The truck was not very clean in the cab or in the hauling area, but both were acceptable. The truck had 115K miles. The doors on the truck did not close very well and there was a loud wind noise while driving. Service at the dealer was good.

Eric L. 
Rating:
5.0

Staff was also friendly and helped me with my return right away.

Robert A. 
Rating:
5.0

Dave is a wonderful front of house people person.

darlene B. 
Rating:
5.0

I don't know. I was very pleased.

Lamont L. 
Rating:
5.0

Everything was very, particularly the staff:)

Steve S. 
Rating:
5.0

I'm concerned about the new ball mounting system. I didn't see what would keep the trailer from coming off the ball.

MICHAEL G. 
Rating:
2.0

Everyone I interacted with was nice and helpful but the truck did not meet my expectations. The back sliding door would stick when initially opening the door requiring you to pull extra hard to open it, but the tension was so high that no matter what the door would go all the way up. In the process there were several times that the door hook would engage in the closed position. It got stuck so bad the first time that your associate had to get a pry bar out to get it unstuck so that it could be closed. He offered me another truck but I hadn't refueld so was told I would get charged the increased rate so I declined. This happened a few more times where it got stuck but not as bad so I was able to free it. The previous person to drive this must have backed into a car, there was windshield glass all over the ramp when I pulled it out. My sister cut her foot on this.

Bernard G. 
Rating:
4.0

Picking up the truck and dropping it off was quick and easy. I asked for a 20' truck and they gave me a 26' truck. That was more than enough for our space needs, but the 26' truck was harder to drive and park. However, it worked out well overall. The only problem we had was that we could not slide the ramp back in all the way after we used it. Fortunately, when the back door is lowered and latched, the latch is positioned to keep the ramp from sliding out any further.

Gregory B. 
No reviews have been submitted for this location.

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