When I selected my rental I selected a drop off location, but when I got there none of the info was saved. It was as if the employee had to re book my entire rental then I had to provide two alternate contacts which I've never had to do before. They did not have the dolly that I had booked as part of the rental which meant I had to find my own and then I had to repeatedly contact U-haul to be refunded.Rhett S.
Four Seasons Carwash
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Whitecourt, AB T7S1M4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Ryan was so awesome!! Very accommodating with everything! Kudos to him!Pauline P.
I was told the truck was clean and full of fuel. It had less than half a tank, there was food crumbs on the seats and floors were full of dried mud. The cargo bay wasn't swept, broken glass and screws were on the floor with what appeared to be cat food â€¦ manager was nice enough but it was even close to what you'd expect for cleanJeff I.
Used the drop off box â€¦ all seemed well.joe S.
First off I sat waiting for a uhaul I already paid for to leave empty handed then to go home and sit on the phone for three hours to be told I had to make a new reservation and go to a different location and pay once again and that I wouldn't be given the same size of moving truckâ€¦ and wasted a whole day in which I was out the time and suppose to be out of my old place very ignorant staff on the call with U-Haul there was one nice lady out of the whole situation in which I wish I had gotten her name she deserves the praise and makes the rest like pitiful I want to say it's Karen but unfortunately that may be wrong but lady if you read this your amazing keep up the good work the rest of you should be ashamed of yourselves treating customers the way you do and then expecting so much of them for the little you do to solve a problem !! Hands down worst moving experience I've ever had and I definitely will not be returning!!!!Sherry S.