This experience was far from great. The associate was very unfriendly and belittled my intelligence. After greeting him he asked me to cancel my original u-haul and movers and to book through him “that it would be cheaper” after denying his request he continued to treat me poorly. He sent me out to get the u-haul through mud ruining my shoes and I was in charge of gathering my own equipment and cloths. This was very unprofessional. Once getting in the truck it was in poor condition there was food that was open in the truck and the check engine light was on and the associate still sent me out in the truck. The third party moving company booked through the U-Haul site were great and I would recommend them but never this U-Haul location.
Rusty S
Greenwood South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwood, IN 46143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The back latch on the door had to be hammered down to be able to close the door. The key kept getting stuck in the ignition and would take 5 or more minutes to get out. The gear shift also would get stuck and not move when trying to put it in reverse or drive. It was difficult to drive overall because of all of the issues. Definitely needs a tune up.
Alyssa SGreat experience, very professional
BRADLEY MThe guy working was not friendly or personable. It felt like everyone there was a burden.
ALEXANDER FU-Haul’s system added safe move to my trip at the end when returning truck. I have receipts showing it was not on there at pickup and on drop of it was there and could not be removed. I did not want it but was forced to pay for it.
CARSON R