Staff was friendly and accommodating, but equipment was in poor condition.
David C
Connect Packing & Shipping
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita Falls, TX 76301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Change the oil and wash the truck.
DAVID BEx-military and I've used U-haul like 20 times. Worst pickup experience ever. They were baiting me over my complaint in difficulty finding location. They were snotty and arguing over chock feature, despite being printed on hauler. I'm ex-military and USAA. I'm insured, whether by driving or credit card transaction. They added insurance and they had to call her supervisor to authorize card rebate. We'll see if that happens. If not, there's always the Consumer Protection Agency.
Daniel FEveryone was very friendly and helpful. Even when I was late to pick up the truck they called me to make sure that I was still coming to get the truck.
Ray KThe manager at the drop off location was organized, trained, quick, and friendly. After I told him about my pickup experience he recommended I have someone from customer service reach out to get a positive resolution.
Will V