Moving Truck Rental in Wilkes-Barre, PA at Wilkes Barre City Self Storage LLC
(U-Haul Neighborhood Dealer)

382 reviews

421 N Pennsylvania Ave   Wilkes-Barre, PA 18702

(570) 822-3120

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(570) 822-3120

421 N Pennsylvania Ave
Wilkes-Barre, PA 18702

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Wilkes-Barre, PA 18702

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

382 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

I had reserved the truck for 7:00 am and this location did not open until 10:00 am

Nicholas S. 
Rating:
3.0

The gentleman that was there answered all my questions, but he did act that he didn't want to be there.

beverly W. 
Rating:
5.0

N penna Ave. location. Jim, don't know his last name, is always courteous and helpful. I have a Storage area at this location also. He is a Credit to The U-Haul business. TY

michael B. 
Rating:
5.0

Free drinks after paid for rental.

doulas N. 
Rating:
5.0

Can't think of a thing that would improve the experience However, the U-HAUL web site experience was not good

Ronald D. 
Rating:
5.0

The attention to the custumer its fine just continued doing the job Like this

RUBEN A. 
Rating:
5.0

Super best

HUASCARD P. 
Rating:
3.0

I wouldn't recommend for the exact fact that they say “19.95 for the 24 hours” but what they don't add is you pay for your own gas , you pay the $20 for the truck , ANDDD u get the ‘great' luxury of paying $2 per mile. Paid $350 for 2 hours , and used a quarter tank of gas.

julida L. 
Rating:
4.0

Everything was great, service phenomenal, & check in/out was flawless!!! Love Uhaul!!

Monique B. 
Rating:
3.0

Be prepared to start assisting customers as soon as your shop opens at 10:00am.

Christine AND W. 
Rating:
1.0

Lied to by Jim at uhaul in Scranton and customer service person on phone. Was scheduled to p u uhaul in Scranton, Told day before p u would have to drive 20 miles south to Wilkes Barre to p u. Was told would get extra mileage, i did not and 50 dollars credit for not having rental in Scranton. Very disappointed

JAMES B. 
Rating:
4.0

Did have to replace windshield wipers

Cynthia R. 
Rating:
5.0

Tannersville location

Kevin F. 
Rating:
5.0

just keep up the great work

Evelyn L. 
Rating:
5.0

Thank you!

THOMAS P. 
Rating:
1.0

Charged for me for returning the truck

Salif K. 
Rating:
5.0

Keep up the good work

Collene D. 
Rating:
3.0

Was not happy with the experience, to begin with. Not anything to do with the pickup location though. The process. Truck was reserved for Mundy Street Wilkes-Barre for 9am. Pickup was changed by uhaul to different location and time, putting us 1 hour behind schedule and then was told by uhaul nothing could be done. Then the location origianally said for truck to be back by 6pm, when it was rented for 24 hour period! thankfully, after calling they said it was ok if it was back by 10am. (which originally the rental timeframe showed 1 day, 4 hours)

Nick K. 
Rating:
5.0

I couldn't have asked for a quicker, more seamless return. Thank you!!

Joyce H. 
Rating:
4.0

Nothing

Francisco H. 
Rating:
5.0

We were completely satisfied. We ended up needing the truck for longer than we thought we would and I just had to call and let them know. They were very professional, helpful and friendly. Also the gentleman was wonderful explaining everything we needed to know about the truck and prices of everything we needed.

Elaine W. 
Rating:
3.0

Trucks should be more high

Pedro A. 
Rating:
5.0

The weather strip on the top of the windshield was loose and flapped very loudly while driving on the interstate.

Lester T. 
Rating:
5.0

Problems with U-haul software necessitated nearly an hour of rental time just to check in to obtain the vehicle. That reduced my rental time by an hour.

David B. 
Rating:
2.0

Rude customer service and didn't explain how to drop off truck after hours when website wasn't verifying address at drop off location. Spent almost an hour with customer service. Never again.

Brendan A. 
No reviews have been submitted for this location.

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