Hi I took a photo of my odometer when I picked it up. I drove sub 25 miles today. I’ve been charged for 200 miles driven. Excuse me? I will be following up what the hell are we doing here. I have photos.
Aidan F
MP Broadway 11 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, NY 11249
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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U-Haul needs to update trip planner as their trucks are not allowed on certain roads parkways in New York
Ava QStop providing rentals with broken emergency breaks, no charging station, no communication about lack of equipment rental available at location despite calling two days prior to confirm and had a manual input of a dolly by a rep. Stop employees from answering as " I just work here" despite understanding all the flukes incited by the customer with zero replacement options and zero options on move day. Change your slogan. Provide a refund.
Melissa MAll in all everything was good. A few issues, The van i used was filled with animal hair on the chairs in the front seats. This should be inspected and cleaned before issuing this vehicle to the next customer. Also, i asked the person who was working when i brought the vehicle back if i can get a printed copy of the receipt but he stated they do not give paper copies only thru email. He took my keys and said thank you. I did not even know what was spent for the time i used the vehicle. This process should be looked into. Thank you,
Nolan DThere was zero help from anyone at the location. The van was dirty, had junk inside, less than an 1/4 tank of gas and again, zero help from anyone at this location.
natalie d