The cargo van was well maintained I can agree with that. However, the owner needs more training or learn how to make the estimate of everything from the day of picking up because he never asked me how many miles I estimate I wound use. He told me that he would charged me for everything when I returned the van. But that never happened, the old man decided to charged me whatever he wanted which I was very confused about because my bank account went negative because of that. I trusted his words and I really thought he was gonna charge for everything when I would returned the van.... I was very disappointed, he shouldn't rent any cargo vans or anything. I wouldn't want this to happen to someone else.
Cesar N.
Best Union
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, CA 90744
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- 4.0 Average Customer Rating
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Well it was a very interesting day that's for sure. Upon pick-up of the vehicle that I intended to rent it was vandalized night before by someone and the driver's window was shattered. I didn't receive a call, text, or email informing me of what happened, but the owner did have a chance to reschedule my pick-up at a farther location that I didn't plan for. I had 3 guys waiting for me at my apartment and I didn't have time to spend. I picked up a broom and helped him clean the mess on the driver and passenger seat. I did take the truck to not waste time and the rest of the day went on pretty smoothly. I brought the trunk back around the afternoon and checkout was a breeze. I feel like I'm owned a discount or a refund to be honest. I took the time to actually clean the vehicle and prep for my rental period. I have photos of everything and can send if needed.
Alexander R.Great guy
Caprisse H.Roman our renter was friendly, helpful and fast. Will definitely rent from him again.
Soledad G.The owner was very friendly and helpful.
Michael F.