I paid more then some locations but it was close to my mother's house. I rented a truck and storage unit. We had to empty the rest of my mother's furniture since her passing. It took over an hour to get truck that I rented on the phone a week before. We checked out storage unit and decided I needed a bigger one right away. The two systems should used to book were not user friendly. The uploading of DL had to ne done 3 x till it uploaded in your system. It was 97 degrees and climbing we wanted ro get started. It took way to long to get checked out. Then by the time I left it was 140. I get a text saying truck to be back at 6pm. CsR said I had 24 hours. I paid 78.00 dollars for 4 hrs . Hmm your facility is nice but your representative is lacking . At one point she even said she wanted to hurry up and it was past her lunchtime. Saying ot was the systems faultMarilyn H.
Budget Self Storage Castle Hayne
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wilmington, NC 28405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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I have loved keeping my belongings at Budget From July 2022 when I stored my belongings here. I've added more as needed and moved into a larger space. Budget was very accommodating and it was easy to upgrade. I will actually be changing to a smaller unit soon, but Dawn has been extremely helpful in all my needs. She worked very well under pressure a day when the electricity went out and I needed access because it was a moving day for me and I had a rented truck. Dawn is very efficient and helpful in a friendly and professional manner every time I interact with her. THANK YOU SO MUCH DAWN!Stephanie A.
The woman who was there was extremely helpful and even called me to reconfirm that everything was completed. Extremely professional.Cheryl W.
Can't think of anythingJason J.
The representative was not at all helpful. The trailer required a jack/lift to add and remove from the truck hitch. This location did not have the required equiptment to do so. My wife and I had to manually pick up and remove the trailor.daniel C.