It was clean, but the truck I rented wasn't in great shape mechanically. It worked, but it didnt work well, the steering was awful from start to finish. I assume the vehicle needed an alignment or the steering column is just off, the engine seemed as if it was working overtime and the gas mileage was extremely inefficient. Just to add, the woman behind the front desk seemed like she absolutely hated the fact that she even had to deal with anything that day, I understand to an extent however she acted as if it was a burden that I even walked in the door. Ive had a previous bad experience with this facility and was concerned about using it again, but it was my only option at the time. I won't be renting a truck from AAA Storage again!
JOSHUA M
AAA Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winston-Salem, NC 27103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The van was dirty, trash left on the driver door. I was told the price would be cheaper due to me only using 11 miles. I was over charged, poor customer service, she acted like she didn’t want to be at work.
DARLENE PSelected cargo van was not the vehicle I received resulting in logistical difficulties and delays. If I specify a vehicle I'd like to receive that model instead of something else.
ANDREW FVery friendly and attentive
Jose BThe service was good
LEE S