I dropped off the truck on Sunday as scheduled. Put the keys in the box. Got a call on Tuesday from uhaul asking where the truck was. Explained it was dropped off. The rep said she would take care of everything. She did not. I went to rent a truck a few days later and was told I had an open order. Explained it all again. Had to sit on the phone for 30 minutes while this lady went back and forth doing what the previous lady said she would do and the drop-off location should have done. What a pain. Nobody checked the truck in.
JOHN T
BDM Carriers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winston-Salem, NC 27127
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location was not marked with signage. Being fro out of town this was a problem. The trailers were to close. I had to maneuver back and forth to get mine out. No one was there to help me load. I was not aware of this before I arrived from Cleveland. All that being said I was able to get a trailer and move my cargo back to Cleveland. Whomever I texted was very nice and instructed me what to do. After a few pictures and ID I was on my way! Its all good Thank you!
CHARLES MDrop off was easy however, I wish the location initially displayed during bookings. For some reason, drop points are listed many more miles away, at much less convenient locations. If I hadn’t known this location, I couldn’t have requested it.
ROBERT Dperson was very helpful with the rental..
Stephanie MThanks for the great service and extra time it took for me to finally get what I needed to tow! My place to go for satisfying service in the future.
Rozetta B