Gas was indicated at 7/8 but actually was just below 3/4. This cause me to return it at a higher level due to uncertainty of recorded fuel level. Everything else in the process went great. Truck made a high pitch noise when it got close to 70 mph so ran about 65 mph the entire time. All other functions worked as expected. Thanks
Jaime D
Als Body And Custom
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winterset, IA 50273
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Paper form could have been done in 1 tenth of time it took to get through your on line rental mystery. For local rentals, think about paper. Logging people and pulp mill employees need jobs too.
Vern KI called 2 days prior to ensure my trailer was available and the lady told me, “I don’t know. We’re just a drop off and pick up location, so I don’t know if your trailer is here.” That’s very poor customer service! When I arrived to pick up my trailer, they didn’t have it! How does that even happen? Thankfully, they had a larger trailer that they let us have. But, what would have happened if our vehicle wasn’t capable of towing the bigger trailer? Luckily, our vehicle was capable of towing the larger trailer, but this entire rental should have gone a lot smoother.
Donald SThe lady at the U-Haul location was very knowledgeable and helpful and had very good customer service.
Daniel QThere was a trailer parked in front of the vehicle. We had to move it to get the truck out. The app was also not working making the whole process take over an hour.
Rachel A