Truck was not clean. There was cigarettes ash in the driver door. When truck was returned, person that processed returned did a mistake that caused an overcharge of close to a $1,000.
Lior P
StorCal Self Storage Woodland Hills #1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodland Hills, CA 91367
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Horrible experience! Horrible from min one. Rep in office was condescending, they didn’t have ANY to offer of dollys. Rep says he 0 on hand for 3 months!!! Why was I matched here??? Customer service on the phone put me back in the queue after explaining my situation. 1/2 through my U-Haul being loaded the cable got stuck and the door wouldn’t close!! Called roadside and they came 50 min later!! Fixed it just to happen again! Luckily he showed us how to fix it, I went back to the office and after venting was told, “ ok, I’ll buy THAT story!” Was charged 18$ in gas for traveling a few miles… maybe 3! This is a horrible place and horrible experience!
Nina PPat was great. The cashier who took my information initially was horrible. The worst customer service I have ever received. I was more polite than he was. Absolutely the worst experience. He was aggressive and rude. I felt like I was bothering him giving him my business.
SALVADOR EThere’s no one here.
Charisse NNo dolly included but was billed for it!
ANDREW A