The attempted upsell of insurance after I'd already declined online really irritated me and is my primary reason for the ratings given. Claimed trailer had been inspected in the morning in preparation for my visit, yet 1) couldn't locate it when we arrived and 2) needed to replace the electrical harness after it was located. Requiring names and numbers of not one, but two alternate contacts and a refusal to let me hook up the trailer eliminated any remaining trust though we later learned these are Uhaul corporate policies.
HENRY C
Indian Shores RV
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodruff, WI 54568
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing
COLLIN BYour app didn't work on my phone or my PC. It listed what I had to do for the drop off, even included a video, but there were no links to upload the photos, or anyway to complete the process. You have to fix that. We tried multiple ways, and were unsuccessful due to your apps inability to complete the process. Fortunately, Indian Shores in Woodruff, WI was able to complete the process for us. I've rented from you a number of times and never had this problem. You need to check into this.
KARLA MKeep up the outstanding work you all do.
DAVID TNothing because the people were very professional and very nice
ALAN D