When I got to the location the internet was very slow and wasn't able to process my transaction so the truck could not be dispatched. The clerk wasn't interested in finding a solution and refused to call Uhaul for assistance because it was a Sunday. I took it upon myself to call Uhaul customer service and they were able to process everything and dispatch my truck. This caused an hour and half delay. I am very disappointed in the lack of customer service at this location, will not ever recommend it or use this location again myself.
SHELBY C.
Esso Woodstock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodstock, ON N4S7W1
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Customer Reviews
- 3.0 Average Customer Rating
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Drop off scrupling was 10 km from my drop off of goods when there was a uhaul depot 1 km away from my Woodstock drop off of goods
William S.Vehicle had prior damage and had to bring it the attendants attention.
sharlene M.It's been 2 days and I still haven't received my refund that I was charged. When I dropped off the truck, the girl didn't check me in, she just took the keys and didn't know what she was doing. My brother in law called them and told them that I need my refund still and she started yelling at him and giving false information.
Shayna G.Ensure new U-Haul representative at the picking locations are trained ahead of providing service. Also, the system changed my pick up date because I tried to check the cost of future storage. I didn't not submit this change but the system took it as an update. I would have missed my move date if not that I called to reconfirm my pickup schedule.
Olusegun O.