Customer Reviews for Box Brothers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Box Brothers
Will try express checkout next time. Even without I got our pretty quickly.
Forgot to test turn signals and brake lights. Safety
The owner was a little nasty on the day of return, but he did everything he could to fix my charges that were applied wrong to my account. He did everything he could and fixed the problem and his attitude was what I wanted to see on the day I returned the keys to the truck.
Very good customer service...been using them for three years??????????
It looked like a junk yard lot with U-Haul trucks.
This was my best uhaul rental experience! The Box Bros location was quick and easy to rent from, unlike other locations in the area. I will def be back
Great customer service and super helpful! A+ Job!!
Location is pretty tucked away in the middle of an industrial area. Don't think I'd recommend as it may be a little too hard to find. We're it not for the fact that another truck was parked there I wouldn't have known it was a Uhaul store.
Great as usual, will use them again
This location was off the beaten path, hard to find. The rep did not check the gas tank level, did not check to see if the hand truck or blankets were accounted for.
Location is a bit shabby, but the young man who helped us was competent and pleasant to deal with.
I was met by the Supervisor. The day before I was told I could bring back the truck about 9. I brought the truck back 10 minutes prior to 9 o'clock. The Supervisor for about 1 minute tried to tell me how important I had to have a cell phone. He said I should have read the contract. His employee the day before gave me verbal instructions and that's what I followed. Your supervisor at that location has poor people skills. He needs to learn how to address people. I will never return to that location nor ever recommend it.
Tim was the gentleman who helped me with a tow dolly.
He didn't have to, but squeezed me in and let me rent it for the few hours I needed it before it was scheduled to be rented by someone else.