Customer Reviews for Encanto & 83rd Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Encanto & 83rd Self Storage
Locate your equipment before calling the customer with attitude and being rude asking them when do you plan to return it. I returned it the same day I rented it. But come Monday it was gone and I got the nasty call. Sarah @ uhual didn't even know what was going on, didn't call her manager or attempt to find it, instead she called me first all rude. I can say I will never go to this location.
A nice place,, friendly and helpful staff,, clean storage unit,,, seems like a secure place,, and the staff helped me get a unit that was the right size for me.
I was charged an in town fee when I wanted a one way trip on a 20 ft trailer. I was charged $140 for a one way trip 30 miles away!!! So I was charged twice and still haven't received any fee reversal.