Customer Reviews for Encanto & 83rd Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Encanto & 83rd Self Storage
the price for milage was somewhat higher than i
though it would be.not happy with that
Turn in the uhaul truck when employees are there to check in your truck. I turned mine in when they were closed so I put the key in the drop box. Miraculously I was charged for turning it in with less fuel when I in fact left it with more. I even took a pic with my phone. But hey thanks for charging me extra even though I did the right I left it with more fuel than I originally received it. Someone is crooked there, untrustworthy employees.
I was assured I would be charged for one day by the young man at the desk on Monday before nine still charged for three days and I will never recommend this location
Locate your equipment before calling the customer with attitude and being rude asking them when do you plan to return it. I returned it the same day I rented it. But come Monday it was gone and I got the nasty call. Sarah @ uhual didn't even know what was going on, didn't call her manager or attempt to find it, instead she called me first all rude. I can say I will never go to this location.
A nice place,, friendly and helpful staff,, clean storage unit,,, seems like a secure place,, and the staff helped me get a unit that was the right size for me.