Shoulders Auto Inc (U-Haul Neighborhood Dealer)

Shoulders Auto Inc (U-Haul Neighborhood Dealer)

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122 Dixon Springs Hwy
Carthage, TN 37030

(615) 735-8417

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  • 24 hour dropoff

Customer Reviews for Shoulders Auto Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shoulders Auto Inc

Overall rating: 3.5 out of 5 stars

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CHAD H. on 11/28/2016
Rating: 5 out of 5 stars

Friendly, knowledgeable staff. Very helpful.

Michael C. on 11/8/2016
Rating: 3 out of 5 stars

Location was closed at the time of drop off so unable to answer most questions.

Steve D. on 10/25/2016
Rating: 5 out of 5 stars

Pick up/set up process went very well. Thanks

Larry M. on 10/23/2016
Rating: 3 out of 5 stars

There were two people there that were very good people. That was the two ladies that worked there. They were very knowledgeable of the rental equipment and went above and beyond to help me.

TABITHA L. on 10/7/2016
Rating: 1 out of 5 stars

I rented a 26ft Uhaul and ended up not being able to get it up my driveway. It got stuck and I had to get a tow truck to come out. When I took it back to see if I could get a smaller truck I was told I was going to be charged for a full day plus $15 dollars for gas for driving it 5 miles to my house and 5 miles back. Then I had to pay to rent the mid-size truck. I'm a single mother of 4 kids and I do everything on my own with no help. I thought it was crazy that I had 2 pay $206 to rent something I didn't use plus the $100 had to fork out to the tow truck driver. I will never use this company again nor would I ever recommend it to anyone else