Customer Reviews for The Shabby Chic Corner
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Shabby Chic Corner
she did a great job and was busy with other customers
Anna is amazingly friendly and helpful. This will be my permanent U-Haul location for sure!!!
Pickup location changed day before--6 more miles at $.99 per mile and wasted time. Truck broke down--5 hours to get tow and replacement. Told 4 times I'd get call back.and never did. HOURS wasted on hold to talk with anyone. Shabby Chic staff was helpful--got a replacement truck for me after business hours when I got no help from roadside assist. Everything else was AWFUL!!!!
I was not happy at all with the experience!!!!!!!!!! I asked for a 15' truck and was confirmed to get a 15' truck. I arrived and they didn't have the truck they confirmed with me nor did anyone around there have the truck. They said they upgraded me to a 26'. I only have a one bedroom apt and didn't need or could afford the gas for it. The only other truck available was a 20' which was still too big. we ended up taking the 10' and now have to make another trip with a pickup truck to get the rest of my things. VERY DISAPPOINTED. Why confirm something not once but several times IF you don't have it. The 15' truck in EXACTLY what I needed and had the man power to load and now being single, I now have to depend on someone to make another trip to pick up my belongings. NOT A HAPPY CAMPER!!!!!!!!
Appointment over booked truck wasn't available for 4 hours after originally scheduled time. Inside of truck was not clean and had a spit bottle for chewing tobacco in it. I was never called to be advised that truck wasn't available. However I was offered the option to upgrade to larger truck for the same price. I did appreciate that!
good customer experience friendly and knowledgeable
The only negative comment I have is that the express check-in didn't pass to the rental location so we did the check-in on site. The staff at the rental location were excellent, helpful and friendly. Great experience.
the service was fast and friendly. The owner of The Shabby corner made us feel like family. I will only rent there from now on.
Will use this location again very friendly family.
Very friendly service. Will use this location in the near future! :)
The employee was very kind & friendly but it was so dirty and full of garbage. The uhaul wasn't cleaned before we got there. I wondered if the place was even legit. If it weren't for these emails, I would probably be calling you guys to make sur I was at the right location.
Very kind lady and her son. No issues at all with the trailer. Would go back.
Very friendly and helpful
The location was extremely shady. It was a thrift store that looked more like a flea market mess. The woman was unorganized and I didn't know if I could trust my credit card information with her. Receipts would barely print on get very old printer. Not to mention the truck was already extremely damaged and the inside of the truck wasn't clean; it was extremely dusty and dirty.
Very easy online rental. Super quick pickup and drop off. I would definitely recommend this location for rental.
Amazing staff & outstanding service!