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KEVIN U | Overall ExperienceSelf Storage Units in Bozeman, MT, 59715
U-Haul Moving & Storage of Bozeman
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Storage Customer Reviews
- 4.5 Average Customer Rating
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THOMAS S | Overall ExperienceEveryone at Bozeman facility and reps online were amazing and I'm very satisfied with my experience. The pricing seems high, especially with the limited hours, in our area - but absolutely it is great for a pinch.
michelle m | First ImpressionsThe door to the units was usually open despite supposedly needing to enter your code to disarm your door
KATY O | Overall ExperienceKyle & Jackson at the U-Haul on seventh were awesome. Very helpful! Aiden at jackrabbit Lane u-haul was super awesome, very very helpful & very informative! This world needs more people like you! Thank you, you were the best part of my moving experience!
Rachelle S | Overall ExperienceOne of the only heater storage units in Bozeman. Needed extra storage while travel nursing. Would recommend. Good location.
JUYA G | Overall ExperienceJackson was great
CHRIS O | First ImpressionsThe door to the unit I rented is damaged and doesn't open smoothly or close right. It was the only unit available so I took it anyway but it should have been fixed before renting out. The rest of the facility appeared very clean and well maintained.
Lindsay R | First Impressionsreserved a storage unit. stopped by the day before my reservation began to look at the unit to make sure it was big enough for our items. an employee took us to show us the unit. we loved it and thought it would work perfectly. the next day when we arrived the pick up a truck and secure our storage unit there was suddenly no storage units available. the only thing he could offer me was a bigger unit for $50 more per month which was out of our price range. he called the other uhaul location and told us they were also climate controlled. we got to the other location only to find out they are in fact not climate controlled. we wasted nearly 3 hours of our morning trying to secure a storage unit elsewhere in town. what’s the point of a reservation system if it doesn’t actually reserve the unit for you? we never got a unit and now i’ve been bombarded with emails and texts from uhaul asking for a review. I wasn’t going to bother but the company keeps pushing for it so this is it.
Mary D | Overall ExperienceThe man I talked to, Matthew. Was awesome!!! Very helpful, nice & respectful. I appreciated his help. My experience this time around was great all due to him. I very much appreciated being treated with respect yesterday.
Rachelle S | Overall ExperienceGreat facility! Stored my tools in a heated storage unit for a year. Everything is still in great shape. Staff were always! friendly and helpful! Any question or concern was answered and handled promptly! My favorite Uhaul location. Period!
Henrik J | Overall ExperienceWould prefer to be able to access storage at any time instead of just operating hours.
Clete W | First ImpressionsFriendly staff. Extra boxes available. Clean facility.
Frank R | Overall ExperiencePoor management from start to finish. Didn't even know I requested a check out for 4 days. Tried to bill me and add a late charge. Overpriced and outdated.
Charles N | Overall ExperienceBusy Sunday, one person knowledgeable about storage, not available for 25 minutes and initial unit assigned was rented. Walked around with stuff for 15 minutes looking for an available unit. Not well organized.
Charles N | First ImpressionsThis is the second time we’ve used this storage both times it worked out perfect. Close to the college, clean and easy access. Highly recommend.
Paul C | Overall Experience