It was great Great customer service And clean facilities
DIANA E | First ImpressionsSelf Storage Units in Cottonwood, AZ, 86326
U-Haul Moving & Storage of Verde Valley
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Friendly staff. Don’t need the unit anymore but would use them again for sure if needed.
Michelle O | Overall ExperienceI actually hated to leave but medical problems forced me to do so. I look forward to coming back when this is all over, if a space is available.
Jim M | Overall ExperienceAlthough I selected vicinity, both vicinity and price-lock secured my decision to rent with your location. Also, your management is very human and relatable - comforting.
MICHELLE W | First ImpressionsHad to upgrade storage unit on the spot and it was seamless CJ your the best
Krista B | First ImpressionsEverything went quite smoothly. Very 😊 happy.
MATTHEW N | First ImpressionsI can't offer anything that is unknown to ownership. Having to stop and get a key each time to access the storage unit is more than frustrating. It's a policy and a choice owners have made. I respect that. The attendant is perfectly competent and pleasant. She recognizes the pain and suffering associated with the legalese of contractual obligation. I can't believe how long the check-in process takes. U-Haul needs to simplify the form. The attendant was kind and apologetic when asking for understanding in the check-in process. But the check-in process must be simplified. The lawyers have taken over. U-Haul really needs to look at how many claims they've had versus the customer satisfaction associated with obtaining a storage unit. My guess is the balance of multiple pages of legal phrases and documents that no one reads or can read on a computer are absolutely useless. Thanks so much for the kind person attending the office. I'm confident these are wasted words but for the happiness of employees and customers is worth stating the obvious.
RICHARD J | First ImpressionsFriendly staff makde this a pleasant experience!
MARTIN & | Overall ExperienceRhiannon was great, she was friendly and knowledgeable. Excellent service
DANIEL B | First ImpressionsHard to only be able to get to during some hours but service was top notch!!
RAEF L | Overall ExperienceSee above
Charlotte J | First ImpressionsSarah went above and beyond in helping us not only find the right unit but in making sure we had what we needed to be able to move in it. I'm in poor health, and her extra effort made what may have been an impossible situation, possible. Thank you, Sarah!
Dagan K | First ImpressionsOnly challenge is gravel vs pavement. Prefer paved surface. Otherwise it was great. Thx
Lora & | Overall ExperienceThe staff ladies were super friendly and welcoming, I highly recommend this facility.
ANTONIO M | Overall ExperienceThe service was phenomenal and we loved this storage unit. Definitely recommended this to family and friends for any moving and storage needs!!
Lauryann P | Overall Experience