I don’t recall the man’s name who helped my husband and I but he went above and beyond to help us out. He was patient and understand of our situation despite it being his time to leave and go home. I do recommend the facility have key card access until late hours as stated in the app.
ELENA R | First ImpressionsSelf Storage Units in Waukegan, IL, 60085
U-Haul Moving & Storage of Waukegan
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- 4.5 Average Customer Rating
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Everyone very helpful professional and courteous
MINNIE M | First ImpressionsIt is entirely to much to write. However I can say the staff that was there for the of my stay there were friendly then when the new management n staff members took over they were very rude and carried a sarcastic attitude. Very u please with the staff now at this location.
GINA G | Overall ExperienceNo comments
Aricela A | First ImpressionsEverything was good. It was in a convenient location. We could pretty much access the time.
Elizabeth M | Overall ExperienceVery nice staff
Stephanie s | Overall ExperienceIt’s a very good facility next time. I’m gonna get a bigger shed though, but everything else was fine and I really appreciate the help.
Tovi T | Overall ExperienceThey take care of you right away with no problems
Tovi T | First ImpressionsThere was a lot of confusing a changes made after my confirmation. I was not happy with the last minute changes. I would most likely not use U-Haul for future one-way rentals.
LINDA P | First ImpressionsGreat manager!
Antonio S | Overall ExperienceUhaul is a very good company to rent from.
DON F | First ImpressionsDeMikě goes above and beyond great customer service
Brittany C | Overall ExperienceMike at the Lewis Ave. site in Waukekan IL. went way and above to assist me. My best words to describe Mike is, " Very Professional. Thank you Mike.
robert r | Overall ExperienceAll the staff was very helpful and friendly, they answered all my questions…✅
Bernadtte H | First ImpressionsThank you so much the lady at the waukegan storage was very friendly and helpful
Stephanie s | First ImpressionsAmazing customer service.
Maryann W | First ImpressionsExcellent app/online service..! 5 stars ⭐️ I reserved a storage and a moving truck within 15 minutes before even the store opened.! When the person open the store, he was so nice and knew his duties and put me on the truck in less than 10 minutes..!! Highly recommended..!!
Israel S | Online Move InCustomer is people are ere terrific!
ANDREW C | First Impressions