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CLAYTON L.
Customer Reviews for 278 Custom Cycles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no one there to tell me how much more I would owe..it came out of my acct.6days after the truck was turned in ..and I was not allowed extra mileage because I wanted to pick up in Boaz al.and instead I had to pick up in Altoona al.then when I asked about dropping off in Gadsden al.which is where I moved to they told me to bring it back to altoona al. So I wad definitely very dissatisfied with my service I will not use u-haul again
Bonnie H.Uhaul tried changing me $40 for 2 gallons of gas. It was almost empty when I got it.
Kenneth S.The lady told me the wrong day to return the product and now I am being charged.
Kendra W.See pickup location remarks. Additionally, for some bizarre reason the drop off location lady had to use her cell phone for the drop off . She said pickups were done on computer but drop offs had to be done on her cell phone!
Frank S.