This location was supposed to open at 9am. No one showed up until after 10. I attempted to call UHaul to and they were absolutely unhelpful and a waste of my time.
Donald B.
Customer Reviews for Fix It Up Paint And Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They scheduled wrong truck at the wrong time, then left the truck on empty and later charged me for going over the miles allotted which is wrong, I also did not not get the military discount. I should have received some money back for the company mistakes . Iwill think long and hard before I ever use this service again
Iyanna G.No one was at the Fix it up Paint and Body Location, even though I arrived at 4:00 pm on Sunday May 8, 2022. I tried to use the uhaul app to return the trailer, but it froze on the location information. I called customer support and also emailed pictures to the service email showing I returned the trailer. I have now received a receipt for two additional days charges, even though I haven't even had the original rental receipt sent to me. I tried to email the address on the receipt 1765_GM@uhaul.com. The email was rejected due to “recipient address rejected, address denied.†I tried to call the phone number, 256-403-0979. I got a Verizon message that the person was not accepting calls at this time. Why was I charged for two extra days?
Tammy P.Small and crowded with vehicles that were in the shop. It was open but the man inside said to call U-Haul, so he wasn't too helpful. He had a cute pitbull dog that was friendly.
Kerry K.Was over charged
april P.You should not use this location for customer pick ups. You can call me if you want to know the specifics. 941-275-5650 Stan
Stanley T.I returned it same day(Sunday). Phone# not working. I arrived some guy was there like he live in the Lil building and couldn't help me at all. He Gave me cell phone #to call “Demetrius†who never answered. I had already put my key in Dropbox. I took pictures of location and truck and left. Went home tried to check vehicle in online and discovered I needed to do from location. It sucks and I still haven't heard from the owner of location Demetrius. Never again!!!!
Bonnie C.