Customer Reviews for 1 Stop Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 1 Stop Shop

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JOHN G.
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I brought back truck with the same amount of gas it had at time of rental according to the picture of the gas gauge. I was screamed at over the phone and was told that the gas gauge picture was not accurate but at time of rental the lady told me the red mark on the picture was where the gas should be upon return. I do not deserve to be continuosly screamed at over the phone. I am not some scam artist and was just follwing thier instructions. Terrible service

Rajesh S.
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The owner charged me one day more for a simple - 40 mins over the time.. it could have saved $19.95 + taxes.. The return was delayed because of some emergency happened... on that day in particular.

THOMAS M.
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The equipment was in poor shape and the employee was no help. The price for the trailer was very high and i had to pick up the tralier 60 miles from were i had ordered it. The same tralier going in the other direction was $200 cheaper. I should be geting a refund for this trailer due to all the complications!

KEVIN T H.
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The employees were friendly and courteous. It may help to find a new place to stage the trucks for the customers. I had to wait for a driver to arrive to pull the truck out since it was behind a large propane tank and pinned in by buildings and vehicles.

Ronald C.
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Customer did not leave a comment.

SARAH L.
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This location is not suitable for rental equipment. A very small parking lot. The inside of the store is in disarray. We had to put our truck in the middle of the road to get the trailer hooked up and it was dangerous. I was in the middle of the road directing traffic. Most important they hooked the trailer up wrong and when we were driving towards highway 99 the trailer came loose. We were forced to pull over on the road to put the trailer back on the hitch! This could have been a disaster.

Myesha J.
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Customer did not leave a comment.

Stephanie R.
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I rented the truck for 2 days but only needed it for 1 day and 5 hours. But this location wouldn't prorate the 2nd day & charged me for full day. Not to mention it took me over an hour just to be able to rent the truck.

luis M.
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AJ KUMAR WAS VERY FRIENDLY AND VERY HELPFUL....WE HAD MINOR GLITCH ON RETURNING , BUT HE TOOK CARE OF IT IN A VERY PROFESSIONAL AND FRIENDLY WAY!

No reviews have been submitted for this location.

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