Customer Reviews for 2193790 Alberta Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 2193790 Alberta Ltd

Overall rating:

Osama M. on


The staff on the location was very friendly and helpful Also the staff on the call center too

Melanie B. on


The only reason I would not recommend to anyone was due to the paraphernalia sold at that store. Any store that sells meth and crack pipes should not be able to be a uhaul pick up.



You could actually get back to me when you said you would after I got PULLED OVER BY THE COPS BY YOUR LACK OF PAPERWORK.

Cassius A. on


These folks not knowledgeable about the U-haul Plus they charge me for fuel which I did filled back up the tank more than what I got when I taken the vehicle.

Tony O. on


My pick up time was 9am and I arrived on time. There was no other person before me. Even though that I made online reservation a day prior to pick up I waited for 45 minutes to be attended to because the staff was still at home. Upon the return of the vehicle I waited for almost an hour to make credit card payment. She finally called Uhual office to correct her errors and email the receipt to me. The annoying and disappointing part is her rude and unprofessional attitude.

Soumen D. on


When picking up our equipment the truck was there, however the blankets we had ordered we only received half of them. Upon return of the truck we then had issues as they wanted to charge us for the un-returned blankets that we never originally received. To top it all off the online check in did not help us at all, we were still far behind our original time frames for moving as the "expedited process" did not help us out at all.

Jenae R. on


They were awesome and understanding !!

rich S. on


Quicker computer paying process, but otherwise excellent

Colleen S. on


Problems with the on-line booking system took us much longer than it should have to sign out the truck. Thanks.

Jie Z. on


I waited 56 minutes in the store to pickup the truck because the signature machine was not working properly. I asked if you can transfer me to a different location, with the answer of “NO”. I paid extra 1 hour to those moving guys which they didn’t do anything. Really bad experience