Customer Reviews for 4K Auto Repair LLC
(U-Haul Neighborhood Dealer)

209 reviews

37240 US Hwy 19 N   Palm Harbor, FL 34684

(727) 942-1296

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(727) 942-1296

37240 US Hwy 19 N
Palm Harbor, FL 34684

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing , everything was great

CHRISTOPHER C. 
Rating:
5.0

Your service people are so friendly and helpful. We were in and out very quickly. I would highly recommend this place for renting any kind of a U-Haul. My son in law had used them twice before. Now I see why, very accommodating. Thanks for all your help. Barbara

PETER P. 
Rating:
5.0

Great experience, made it super easy.

bryan H. 
Rating:
5.0

Everything worked out well

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM O. 
Rating:
5.0

Customer did not leave a comment.

Brenda P. 
Rating:
4.0

Nothing, being friendly, accommodating and personable did it for me!

ROBERT H. 
Rating:
5.0

Outstanding staff!

THOMAS R. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL H. 
Rating:
5.0

Randy and Marcia are proficient and knowledgeable. They have the "customer comes first" approach and provide you with quality service.

EDWARD B. 
Rating:
5.0

Staff was extremely friendly and helpful. Would definitely use again and recommend to friends.

JODEE W. 
Rating:
5.0

Location was a little run down, but the customer service was excellent!

William C. 
Rating:
5.0

The staff were friendly and efficient. Remembered me from several years back. Good people.

Jon B. 
Rating:
5.0

Customer did not leave a comment.

Grace V. 
Rating:
5.0

Efficient even when they are busy.

LEMAN A. 
Rating:
5.0

Fast and friendly service

REBECCA C. 
Rating:
4.0

Good service

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS R. 
Rating:
5.0

Have been going to them for a very long time. Family owned business, excellent quality service and people

JONATHAN C. 
Rating:
5.0

Randy is top notch, efficient, knowledgeable and customer oriented.

EDWARD B. 
Rating:
1.0

The lady was rude and I highly would never recommend dealing with this location again.

Kimberly L. 
Rating:
5.0

Best place I have rented from! Always friendly, happy, and equipment is alwyays ready. Have used this rental location many times and will again I am sure. Anytime someone needs a rental this is the location I recommend.

Chad J. 
Rating:
5.0

The uhaul app was very glitchy. Tried several times to use it to return the equipment but it would keep starting over. Was very frustrating. Had to exit app and use the website to finish equipment return. The rental location was excellent and provides great service. The trailer lights were not working properly and with the help of the staff, was able to determine a couple of fuses were blown on my truck. Staff helped me change them and fix the issue. Excellent customer service from this site.

Timothy K. 
Rating:
5.0

I have no complaints i was completely satisfied Thank you keep up the good work

RUTH C. 
Rating:
5.0

Customer did not leave a comment.

Jordan B. 
Rating:
5.0

I think that everything was great from the start to the finish what a nice place to rent from !!!!! Thanks again for the help. John Kowley

JOHN K. 
Rating:
3.0

Lady was very friendly and helpful and recognized the vehicle wasn't covid sanitary

jody M. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Friendly knowledgeable staff!

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

GREGORY A. 
Rating:
5.0

Randy and Marcie are awesome - they really care about their customers and strive for them to have a positive experience!

CAROL R. 
Rating:
5.0

Have free coffee, tea and donuts for your professional staff and friendly customers. Don't be cheap, support your staff and customers.

JOSEPH T. 
Rating:
3.0

Staff was extraordinary

EUGENE S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
5.0

I can't seem to think of one thing

EARL W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

ELLEN E. 
Rating:
5.0

Customer did not leave a comment.

KENNETH P. 
Rating:
5.0

Family owned. Amazing service. Just good people!! Preferred over Uhaul store down the street. Top notch!

DAVID WILLIAM M. 
Rating:
5.0

i was in and out so fast. they hooked up trailer. and return was even faster.

RENA Z. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Customer did not leave a comment.

AARON B. 
Rating:
5.0

Randy and Marci Kitzman could not have been more helpful. They gave us extra days at no cost, hitched up everything and made sure it was in good working order, topped off the air in the tires, and even gave us a free used ball for our hitch when we couldn't find one to buy. They made our cross-country trip stress free. We would recommend them unconditionally.

JOSHUA F. 
Rating:
5.0

Husband and wife team were Awesome!!!

JOSEPH B. 
Rating:
5.0

They were great

ROD B. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH P. 
Rating:
1.0

Customer did not leave a comment.

Nikolaos K. 
Rating:
5.0

staff was courteous and went out of their way to help

JOHN P. 
Rating:
3.0

Checking in to pick up a vehicle using a mobile phone could use some streamlining, maybe only one alternate contact.

Stuart S. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS P. 
Rating:
5.0

Customer did not leave a comment.

NADERR R. 
Rating:
4.0

Customer did not leave a comment.

BILL B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN D. 
Rating:
5.0

Staff was excellent. Thank you !

JEFFREY H. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
3.0

No one was there to check me in had to do it on the phone, was not a good experience!

Jerry P. 
Rating:
5.0

The best franchise facility...quality service...tremendous knowledge...you get all the facts up front...excellent customer service

EDWARD B. 
Rating:
5.0

Very pleasant customer service and enjoyed my very clean rental truck.

PHYLLIS B. 
Rating:
5.0

Very professional and helpful.

WANITA P. 
Rating:
5.0

provide a pad lock for the back door...

VICTORIA R. 
Rating:
3.0

Place looks like a junkyard but personnel were friendly and helpful.

JOSEPH S. 
Rating:
5.0

Five Star location. Great place great people I recommend this location to anyone who ever needs to rent a truck.

DAVID L. 
Rating:
5.0

Everything went a smooth as it could have. Before I knew it, I was down the road!

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Andrew O. 
Rating:
5.0

Rented from them several times and had them install a hitch on my truck. I would definitely go back and I would definitely recommend them. 5 stars.

DYLAN C. 
Rating:
4.0

Friendly staff. Everything was smooth and easy!

ADRIANSEAN P. 
Rating:
1.0

Miserable place, hard to park, the hours of operation were misquoted, unexpectedly closed on day of return, no one there to speak with at drop off. No one answered any posted phone numbers.

George K. 
Rating:
5.0

Very easy. Reserved online. Had to reschedule. Professional. Recomend. Thank you!

FRANCES C. 
Rating:
5.0

Great service, great people

Penny H. 
Rating:
5.0

Having issues with mobile check in and check out due to lack of cell signal in the lot but owner M was excellent with providing the support needed.

Yeh P. 
Rating:
5.0

Everything went according to plan...Randy & Marcie were very personable & helpful. I absolutely would use this location again. Thanks!

GARY C. 
Rating:
4.0

Customer did not leave a comment.

Traci H. 
Rating:
5.0

These guys rock I have been going to them for years

DONALD P. 
Rating:
4.0

Customer did not leave a comment.

VERNON E. 
Rating:
2.0

Customer did not leave a comment.

DOMINICK L. 
Rating:
5.0

Perfect service no improvement needed

KENNETH S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES F. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

None

Tony S. 
Rating:
5.0

Randy was very helpful and knowledgeable, and he went out of his way to help us get a truck last minute for an out-of-state move. Thanks for the great service!

IVAN N. 
Rating:
4.0

Location was a dirt lot. Not inviting but person there was extremely helpful.

Valerie J. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
5.0

Customer did not leave a comment.

EARL T. 
Rating:
5.0

Customer did not leave a comment.

Harald B. 
Rating:
3.0

I had no problems with the reservation, pickup and drop-off. I go to this location as it is close to my home and it has what I need. The only improvement would be to make the facility look more organized.

GLENN S. 
Rating:
5.0

Customer did not leave a comment.

Randy G. 
Rating:
4.0

Customer did not leave a comment.

ROBERT Z. 
Rating:
3.0

The appearance of the site looks a little off, but the people were nice and the service was good. I will use them again

Kathleen G. 
Rating:
4.0

Customer did not leave a comment.

Douglas L. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

great service

CLIVE M. 
Rating:
5.0

Great customer service by Randy, I was in and out in less than 10 minutes. Thank you!

JONATTAN C. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

DONNA J. 
Rating:
2.0

Make sure the truck is working properly

Akram A. 
Rating:
5.0

Quality service, family operated business

SUSAN T. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
No reviews have been submitted for this location.

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