Customer Reviews for AZ Storage 4 U
(U-Haul Neighborhood Dealer)

443 reviews

1628 E Ramsey Rd   Benson, AZ 85602

(520) 586-2752

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(520) 586-2752

1628 E Ramsey Rd
Benson, AZ 85602

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 1:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Bonnie Jean H. 
Rating:
5.0

Maryann is amazing. She is attentive and provides excellent customer service.

Dane O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry H.  |  Overall Experience 
Rating:
5.0

Very profesional.

Steve E. 
Rating:
5.0

Friendly people on the phone and in person. I saw nothing to improve and would recommend this location.

Maureen N. 
Rating:
5.0

Maryann is the most proficient storage manager I have ever dealt with. Thank you, JT Moffett

JT M.  |  Overall Experience 
Rating:
5.0

I was very pleased with the service I received and will continue to use their services in the future.

Wesley B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

eric T. 
Rating:
5.0

Customer did not leave a comment.

Benjamin C. 
Rating:
5.0

very friendly and helpful with the rental process. I was ahead of schedual and picked up car hauler 2hrs early. fit me in and got me on my way. very positive experence. will utlize again in future.

Glenn S. 
Rating:
5.0

Keep doin' what you're doin' ~ you guys are great!!!⭐⭐⭐⭐⭐

Izzy R. 
Rating:
5.0

Nothing. Thanks

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Caressa O. 
Rating:
5.0

Super excellent customer service and personable

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

KELSEY O. 
Rating:
3.0

Customer did not leave a comment.

EMILIO T. 
Rating:
5.0

Customer did not leave a comment.

RANDALL M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

Eddie P. 
Rating:
5.0

One of the better storage facility I have used. The staff when out of there way to install a cover on my 5 wheel. While it was stored for 2 years. Shows they care about there customers. Would highly recommend.

Marcel G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger V.  |  Overall Experience 
Rating:
5.0

Great RV storage with reasonable price will be back.

Roy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Customer did not leave a comment.

Josephine R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brandi H. 
Rating:
5.0

Nothing. Great service.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Larry S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

ROCHELLE K. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Keep the computers up and running...

Evan B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin M. 
Rating:
5.0

Customer did not leave a comment.

BENTON N. 
Rating:
5.0

Easy to find. Convenient after hours online drop off

John M. 
Rating:
5.0

Being able to rent vans at this site would be great. Otherwise, the best U-Haul experience I've ever had. 10 STARS!!!

Izzy R. 
Rating:
5.0

I moved out of a small unit to a larger one at the same facility.

Izzy R.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful. I was out of there with the rental trailer in no time.

James B. 
Rating:
3.0

Customer did not leave a comment.

BRENDA Z. 
Rating:
5.0

the lady there was great...

JAMES L. 
Rating:
5.0

Superb customer service. Maryann was friendly, professional, and very knowledgeable.

RICHARD B. 
Rating:
5.0

Exceptional staff, a real assett to your company.

GLEN D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
4.0

After this experience I will be hesitant to rent U-Haul again. I got a notice at 8:00am in the morning of the pick up day that my pick up location had been changed. Since I have more things to do than sit in front of my computer all day I wasn't aware of the change until I got to the original pick up location. Then I was charged an additional fee that was not on my original estimate that was nearly $300.00. ( Too late to change horses now). The drop off place was not the place listed on my paperwork. I had to go to another place that was 12 miles away. The only bright spot was that the truck performed with out any problems. You get used to the engine roar.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Victoria C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Calvin W. 
Rating:
5.0

Customer did not leave a comment.

Clarence F. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Very pleased 😀

Marco Antonio R. 
Rating:
5.0

First time I've ever used a storage facility. It was a good experience and should I ever have need for a storage facility again, I'll hope that it's as easy and pleasant as working with AZ Storage 4U

Barrett W.  |  Overall Experience 
Rating:
5.0

Very helpful and pleasant young lady 😊

David T. 
Rating:
5.0

Maryann helped us, and all I can say is that she was the most helpful and competent person we have ever dealt with in this type of service EVER! We have moved often (this is our 10th house), so we've had to move with rental trucks plenty. We went in a few days prior to our rental and picked up some items. We found at that time that Maryann was very thorough and organized. Boy, was that a plus during this move. The day before we were to pick up the truck, a wildfire moved across the freeway where the truck was coming from and prevented it from being delivered. Maryann arranged for us to get a smaller truck but allowed more mileage and time so that we could still make the move (we were only needing to move to Tucson, 75 miles away. She had the truck cleaned and ready to pull out the driveway, and all the moving blankets set to go. All we needed were the keys. What a pro!

Bradley T. 
Rating:
5.0

Great and smooth experience!! Thank you...

Jerrold B. 
Rating:
5.0

Customer did not leave a comment.

Wayne W. 
Rating:
5.0

Great service!

Randall M. 
Rating:
5.0

I could not get the drop off Procedure to work on my phone.

Taylor S. 
Rating:
4.0

Customer did not leave a comment.

Karl B. 
Rating:
3.0

Give money back for early drops

RICHARD D. 
Rating:
5.0

Maryann was amazing to work with!

Shannon K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lance P. 
Rating:
5.0

Mary Ann did rental on trailer and hooked it to my truck.Terry helped me load my Harley Davidson in trailer.Great Service!

Randall M. 
Rating:
5.0

Customer did not leave a comment.

Samantha M. 
Rating:
5.0

Nice clean facility with helpful and friendly manager. Very much recommend this storage facility.

Kelly B.  |  Overall Experience 
Rating:
5.0

Very happy with the facility.

Jeffery C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

She was so kind and helpful!!

Jordan O. 
Rating:
4.0

Customer did not leave a comment.

Brett C. 
Rating:
5.0

Person on duty was efficient, courteous and professional.

James R. 
Rating:
5.0

Customer did not leave a comment.

Danielle E. 
Rating:
5.0

Very kind and helpful every time we met! Was a pleasure doing business with them!

Alan S.  |  Overall Experience 
Rating:
5.0

The lovely, friendly woman who took care of me in Benson today really saved the day for me and my family. Things were heading downhill quickly with our move and she could not have been friendlier or more accommodating. Excellent customer service really makes a difference, can't thank you enough!

Carrie B. 
Rating:
5.0

An absolute great experience with the facility an staff I would highly recommend this facility to all my friends an anyone I know who needed storage

Kevin R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH H. 
Rating:
5.0

Honestly, everything was great. Quick, easy, and painless!

Ryan M. 
Rating:
1.0

Customer did not leave a comment.

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

OLIVIA R. 
Rating:
5.0

Nothing comes to mind

Paul P. 
Rating:
5.0

Thank you for your superior service to an existing customer, highly recommend and highly valued

James Y. 
Rating:
5.0

Received excellent customer service from the lady staff member. She was knowledgeable, responsive, friendly and a pleasure to work with. Shout out to her.....I am the SoCal 4x8 trailer traveler. Thank you! Great location right off the freeway. Thank you Benson U Haul.

John B. 
Rating:
5.0

All was Great!! Don't change a thing.

Andre J. 
Rating:
5.0

Customer did not leave a comment.

Rhonda M. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

MYRON C. 
Rating:
3.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Staff worked with us when we underestimated our needs and rented us another unit across from the where we were. Staff was always happy and helpful. Thanks AZ

James C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ginger S. 
Rating:
4.0

Very quick and easy drop off.

KEITH C. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

The employee that helped me was very helpful and polite! Thanks!

Emily S. 
Rating:
5.0

Great customer service and easy to work with!

Kathryn H. 
Rating:
5.0

Customer did not leave a comment.

Gerald W. 
Rating:
5.0

Absolutely great service, I can't see how you can improve :-)

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

THE ATTENDANT HAS A VERY GOOD ATTITUDE, AND THE ATTENDANT IS VERY HELPFUL AND INFORMATIVE.

Tony F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimmy H. 
Rating:
5.0

Very accommodating

Merl P. 
Rating:
5.0

Customer did not leave a comment.

JOE K. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

One of my big complaints about U-haul overall is your practice to rent out trucks that aren't full of fuel when you pick them up. It's a pain to try to fill only to a certain level instead of just being able to fill the tank when you return a truck.

Cecil W. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Staf was frindly verry helpful. The equipment clean, well maintained. This was my third rental from this location, it is close to my home and see no reason to go any place else. Thank You PS I have not had to call a head or wait behind more than one other customer. Good job

James K. 
Rating:
5.0

I loved that the 26' Uhaul I would be driving was parked so I could pull straight out of the parking area. And returning the truck was just as easy! Maryann was very helpful and patient with my ever changing closing date and I will definitely recommend this Uhaul facility.

Kimberly F. 
Rating:
5.0

Awesome person that waited on us. Makes the process allot nicer

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Geoff M. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

The only negative comment I have is, They had NO Moving Blankets!

BLAKE M. 
Rating:
5.0

Not much the facility is very well maintained an clean an the staff was very helpful an knowledgeable I was very satisfied an happy

Kevin R. 
Rating:
5.0

Everything was great, they hooked everything up for me and made sure it was working

Wilbert W. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Cody has been extra helpful and courteous every time I rent from you folks. Great deal.

Ab B. 
Rating:
5.0

I think everything was above expectations. Great job

Ab B. 
Rating:
5.0

Staff was always polite and helpful. I liked the security and the location.

rhea d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lyance S. 
Rating:
5.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

You are doing good.Thank You.

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Customer did not leave a comment.

Dwight L. 
Rating:
5.0

Very helpful and knowledgeable

Timmy S. 
Rating:
5.0

Cody at this uhaul renting place was so helpful, he answered all my questions and showed me how to operate the uhaul. He definitely went out of his way to help me out. I would recommend this place and Cody for all that he did. Cody is an exceptional employee.

DIANNA M. 
Rating:
5.0

Have used this facilty several times and very satisfied every time

Elven E.  |  Overall Experience 
Rating:
4.0

Clean and free of bugs in side storage units

Connie M.  |  Overall Experience 
Rating:
5.0

Very nice place very helpful owner and staff

JOHN K.  |  Overall Experience 
Rating:
5.0

Great place for storage. Staff is always helpful

BETTYE R.  |  Overall Experience 
Rating:
5.0

Everything you want for storage, and friendly people to help, a plus.

Lorraine H.  |  Overall Experience 
Rating:
5.0

With some trepidation, I made arrangements with AZ-4-U long-distance -- from Chicago -- and I could not have picked a better facility. They were very helpful, both by phone and email. Thanks!

LINDA N.  |  Overall Experience 
Rating:
5.0

Best Little Storage in the whole USA a very satisfied customer thank you very much! ♥️

Dan J.  |  Overall Experience 
Rating:
4.0

AZ STORAGE 4 U,LLC. I`m a new comer that had not moved in yet. They graciously made all the in advance arrangements necessary for my arrival I was humbled for that level of customer commitment.

Privacy R.  |  First Impressions 
Rating:
5.0

The storage facility was excellent, but the truck rental fearmer`s market in Guadalupe az was the other end of the spectrum. The Benson facility is well run and people are nice and helpful.

Privacy R.  |  First Impressions 
Rating:
4.0

AZ Storage had our reservation and unit was made available immediately. Nice people.

Privacy R.  |  First Impressions 
Rating:
4.0

Efficient

Privacy R.  |  First Impressions 
Rating:
5.0

The people at the storage unit were very helpful and worked with us and our time schedule. We really appreciate them and their patience with us.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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