Customer Reviews for AZ Storage 4 U
(U-Haul Neighborhood Dealer)

Rating:

5.0

Nothing comes to mind

Rating:

5.0

Thank you for your superior service to an existing customer, highly recommend and highly valued

Rating:

5.0

Received excellent customer service from the lady staff member. She was knowledgeable, responsive, friendly and a pleasure to work with. Shout out to her.....I am the SoCal 4x8 trailer traveler. Thank you! Great location right off the freeway. Thank you Benson U Haul.

Rating:

5.0

All was Great!! Don't change a thing.

Rating:

5.0

Staff worked with us when we underestimated our needs and rented us another unit across from the where we were. Staff was always happy and helpful. Thanks AZ

Rating:

4.0

Very quick and easy drop off.

Rating:

5.0

The employee that helped me was very helpful and polite! Thanks!

Rating:

5.0

Great customer service and easy to work with!

Rating:

5.0

Absolutely great service, I can't see how you can improve :-)

Rating:

5.0

THE ATTENDANT HAS A VERY GOOD ATTITUDE, AND THE ATTENDANT IS VERY HELPFUL AND INFORMATIVE.

Rating:

5.0

Very accommodating

Rating:

4.0

One of my big complaints about U-haul overall is your practice to rent out trucks that aren't full of fuel when you pick them up. It's a pain to try to fill only to a certain level instead of just being able to fill the tank when you return a truck.

Rating:

5.0

Staf was frindly verry helpful. The equipment clean, well maintained. This was my third rental from this location, it is close to my home and see no reason to go any place else. Thank You PS I have not had to call a head or wait behind more than one other customer. Good job

Rating:

5.0

I loved that the 26' Uhaul I would be driving was parked so I could pull straight out of the parking area. And returning the truck was just as easy! Maryann was very helpful and patient with my ever changing closing date and I will definitely recommend this Uhaul facility.

Rating:

5.0

Awesome person that waited on us. Makes the process allot nicer

Rating:

5.0

The only negative comment I have is, They had NO Moving Blankets!

Rating:

5.0

Not much the facility is very well maintained an clean an the staff was very helpful an knowledgeable I was very satisfied an happy

Rating:

5.0

Everything was great, they hooked everything up for me and made sure it was working

Rating:

5.0

Cody has been extra helpful and courteous every time I rent from you folks. Great deal.

Rating:

5.0

I think everything was above expectations. Great job

Rating:

5.0

Staff was always polite and helpful. I liked the security and the location.

Rating:

5.0

You are doing good.Thank You.

Rating:

5.0

Very helpful and knowledgeable

Rating:

5.0

Cody at this uhaul renting place was so helpful, he answered all my questions and showed me how to operate the uhaul. He definitely went out of his way to help me out. I would recommend this place and Cody for all that he did. Cody is an exceptional employee.

Rating:

5.0

Returned truck after hours so have no comments

Rating:

4.0

Again, quick to help. No online prep, just showed up to drop off. Had me unhooked, and on my way in about 10 - 15 min. Very nice people.

Rating:

5.0

Only a positive comment. Your representative Cody was helpful and professional. He went out of his way to find us the fifteen foot truck that we needed and cancelled a reservation for us in which we would have had to drive 75 miles out of our way to get the truck in Tucson. Thank you, Cody!

Rating:

3.0

They were closed

Rating:

5.0

Great job.Friendly and helpful.

Rating:

2.0

There was no dolly or blankets in the truck like I had requested. I called to make sure that I wouldn't be charged for these items and I was assured that I would not be. I was charged and have not been able to get a hold of anyone to get a refund.

Rating:

5.0

Everything was great

Rating:

2.0

the reservation was cancelled without my notification and the drop off location was not set

Rating:

4.0

The boy working there was very knowledgeable and friendly. He did a very good job and he was the same with others who came in also. Very pleasant experience

Rating:

5.0

Cody was very helpful and very understanding. He did his best to help me out. AZ Storage is a very clean well organized. I honestly wish I was moving the other direction. They had everything I needed and could not find in Nevada.

Rating:

5.0

I was able to return my truck and take days earlier than thought but there was no refund on being done 3 days early. Not a good business motto.

Rating:

5.0

Cody was very helpful once we explained the whole situation with reservation. He was able to get the wrong drop of location fee waived. He very friendly and professional.

Rating:

5.0

Cody was very helpful, friendly and professional. Uhaul should have more "Codys".

Rating:

4.0

Equipment was reserved for a pickup in Willcox AZ. Didn't appreciate getting a last minute call saying they didn't have what I reserved and was told to go pick up in Benson. This is the 3rd time in recent years I have had problems with reservations with UHaul. Never have had this problem with Penske.

Rating:

5.0

Make sure website has accurate information.

Rating:

5.0

Need signs on the streets for location.

Rating:

1.0

The system there had problems to pay. Truck was dusty and dirty a bunch of food wrappers under the seat.

Rating:

4.0

Hi! I was scheduled to pick up the auto-transport, in Sierra Vista, Az.,the day I arrived. I got a call while in route from Nm from an area manager informing me the unit that was reserved for me had not been checked in as scheduled and that I would have to pick one up at another location on our way into town, approximately 45 miles north of our destination. I let her know that it would work out that way and I just didn't want to get to my destination empty handed. The only issue I had was I had to transport the trailer 40 miles south with a vehicle that didn't quite have the towing capacity or braking power I normally would be comfortable with and not to forget to mention the fuel economy wasn't the greatest either. The good news is we made it back safely and was very impressed with the unit itself, I just wish the reservation would have gone as planned/promised in 1st. place.

Rating:

5.0

Great service!

Rating:

5.0

Service is awesome couldn't ask for better thank you everybody

Rating:

3.0

out of the way, has little or no replacement parts.

Rating:

3.0

Be open on Sunday!

Rating:

5.0

ASSOCIATE WAS FRIENDLY, KNOWLEDGEABLE AND HELPFUL.CAR DOLLY APPEARED WELL MAINTAINED AND FUNCTIONAL PULLED WELL AND DID WHAT IT WAS SUPPOSED TO DO WITH NO PROBLEMS.

Rating:

5.0

Excellent people, accepted truck from other drop off location. Professional, helpful and efficient.

Rating:

3.0

The location was out of the way but the service was great!

Rating:

3.0

Personnel at this facility that particular day was filling in for the person in charge. He was not at all prepared, or knowledgeable about his tasks. Not to mention he was extremely annoying, babbling on about his view of politics. My experience was not a good one.

Rating:

5.0

Nothing needs improving. Professional service

Rating:

5.0

This is one of our hometown locations and we have rented from them before. They always do a great job!

Rating:

4.0

They did not have the type of trailer I really needed?

Rating:

5.0

The uhaul agent was really nice and helpful. He helped me 100% of the way hooking up the car dolly. He also walked me through process of securing my car to it since I have never done that before. He was very patient and answered all of my questions. Made my experience pleasurable.

Rating:

5.0

After the paper work, AZ's employ had us hooked up and on the road, in less than 30 min. We were Able to make the trip to a town 40 miles a way. Pick up a broke vehicle, get it home and return the dolly in less than 4 hours and even have a lunch break. good job

Rating:

5.0

Had some issues with getting the correct size truck at this location but U-Haul personnel from Benson and Tucson were awesome with giving me extra mileage and time to use the smaller truck that was available. Highly recommend the service from you guys.

Rating:

4.0

No one there. We were a bit worried about unhooking and leaving outside a locked area. All turned out OK.

Rating:

5.0

Have used this facilty several times and very satisfied every time

Rating:

4.0

Clean and free of bugs in side storage units

Rating:

5.0

Very nice place very helpful owner and staff

Rating:

5.0

Great place for storage. Staff is always helpful

Rating:

5.0

Everything you want for storage, and friendly people to help, a plus.

Rating:

5.0

With some trepidation, I made arrangements with AZ-4-U long-distance -- from Chicago -- and I could not have picked a better facility. They were very helpful, both by phone and email. Thanks!