Customer Reviews for AZ Storage 4 U
(U-Haul Neighborhood Dealer)

379 reviews

1628 E Ramsey Rd   Benson, AZ 85602

(520) 586-2752

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(520) 586-2752

1628 E Ramsey Rd
Benson, AZ 85602

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Samantha M. 
Rating:
5.0

Nice clean facility with helpful and friendly manager. Very much recommend this storage facility.

Kelly B.  |  Overall Experience 
Rating:
5.0

Very happy with the facility.

Jeffery C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

She was so kind and helpful!!

Jordan O. 
Rating:
4.0

Customer did not leave a comment.

Brett C. 
Rating:
5.0

Person on duty was efficient, courteous and professional.

James R. 
Rating:
5.0

Customer did not leave a comment.

Danielle E. 
Rating:
5.0

Very kind and helpful every time we met! Was a pleasure doing business with them!

Alan S.  |  Overall Experience 
Rating:
5.0

The lovely, friendly woman who took care of me in Benson today really saved the day for me and my family. Things were heading downhill quickly with our move and she could not have been friendlier or more accommodating. Excellent customer service really makes a difference, can't thank you enough!

Carrie B. 
Rating:
5.0

An absolute great experience with the facility an staff I would highly recommend this facility to all my friends an anyone I know who needed storage

Kevin R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH H. 
Rating:
5.0

Honestly, everything was great. Quick, easy, and painless!

Ryan M. 
Rating:
1.0

Customer did not leave a comment.

Stephanie D. 
Rating:
5.0

Customer did not leave a comment.

OLIVIA R. 
Rating:
5.0

Nothing comes to mind

Paul P. 
Rating:
5.0

Thank you for your superior service to an existing customer, highly recommend and highly valued

James Y. 
Rating:
5.0

Received excellent customer service from the lady staff member. She was knowledgeable, responsive, friendly and a pleasure to work with. Shout out to her.....I am the SoCal 4x8 trailer traveler. Thank you! Great location right off the freeway. Thank you Benson U Haul.

John B. 
Rating:
5.0

All was Great!! Don't change a thing.

Andre J. 
Rating:
5.0

Customer did not leave a comment.

Rhonda M. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

MYRON C. 
Rating:
3.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Staff worked with us when we underestimated our needs and rented us another unit across from the where we were. Staff was always happy and helpful. Thanks AZ

James C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ginger S. 
Rating:
4.0

Very quick and easy drop off.

KEITH C. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

The employee that helped me was very helpful and polite! Thanks!

Emily S. 
Rating:
5.0

Great customer service and easy to work with!

Kathryn H. 
Rating:
5.0

Customer did not leave a comment.

Gerald W. 
Rating:
5.0

Absolutely great service, I can't see how you can improve :-)

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

THE ATTENDANT HAS A VERY GOOD ATTITUDE, AND THE ATTENDANT IS VERY HELPFUL AND INFORMATIVE.

Tony F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimmy H. 
Rating:
5.0

Very accommodating

Merl P. 
Rating:
5.0

Customer did not leave a comment.

JOE K. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

One of my big complaints about U-haul overall is your practice to rent out trucks that aren't full of fuel when you pick them up. It's a pain to try to fill only to a certain level instead of just being able to fill the tank when you return a truck.

Cecil W. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Staf was frindly verry helpful. The equipment clean, well maintained. This was my third rental from this location, it is close to my home and see no reason to go any place else. Thank You PS I have not had to call a head or wait behind more than one other customer. Good job

James K. 
Rating:
5.0

I loved that the 26' Uhaul I would be driving was parked so I could pull straight out of the parking area. And returning the truck was just as easy! Maryann was very helpful and patient with my ever changing closing date and I will definitely recommend this Uhaul facility.

Kimberly F. 
Rating:
5.0

Awesome person that waited on us. Makes the process allot nicer

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Geoff M. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

The only negative comment I have is, They had NO Moving Blankets!

BLAKE M. 
Rating:
5.0

Not much the facility is very well maintained an clean an the staff was very helpful an knowledgeable I was very satisfied an happy

Kevin R. 
Rating:
5.0

Everything was great, they hooked everything up for me and made sure it was working

Wilbert W. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Cody has been extra helpful and courteous every time I rent from you folks. Great deal.

Ab B. 
Rating:
5.0

I think everything was above expectations. Great job

Ab B. 
Rating:
5.0

Staff was always polite and helpful. I liked the security and the location.

rhea d.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lyance S. 
Rating:
5.0

Customer did not leave a comment.

RYAN M. 
Rating:
5.0

You are doing good.Thank You.

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Customer did not leave a comment.

Dwight L. 
Rating:
5.0

Very helpful and knowledgeable

Timmy S. 
Rating:
5.0

Cody at this uhaul renting place was so helpful, he answered all my questions and showed me how to operate the uhaul. He definitely went out of his way to help me out. I would recommend this place and Cody for all that he did. Cody is an exceptional employee.

DIANNA M. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

Jean A. 
Rating:
5.0

Customer did not leave a comment.

KEITH D. 
Rating:
5.0

Returned truck after hours so have no comments

Richard F. 
Rating:
4.0

Again, quick to help. No online prep, just showed up to drop off. Had me unhooked, and on my way in about 10 - 15 min. Very nice people.

Lyance S. 
Rating:
5.0

Customer did not leave a comment.

Rhett M. 
Rating:
5.0

Only a positive comment. Your representative Cody was helpful and professional. He went out of his way to find us the fifteen foot truck that we needed and cancelled a reservation for us in which we would have had to drive 75 miles out of our way to get the truck in Tucson. Thank you, Cody!

Gary G. 
Rating:
5.0

Customer did not leave a comment.

C T. 
Rating:
5.0

Customer did not leave a comment.

Dana A. 
Rating:
3.0

They were closed

Russell A. 
Rating:
5.0

Great job.Friendly and helpful.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

Isaac O. 
Rating:
2.0

There was no dolly or blankets in the truck like I had requested. I called to make sure that I wouldn't be charged for these items and I was assured that I would not be. I was charged and have not been able to get a hold of anyone to get a refund.

Lauren G. 
Rating:
5.0

Everything was great

Linda T. 
Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
2.0

the reservation was cancelled without my notification and the drop off location was not set

Aleksandr B. 
Rating:
4.0

The boy working there was very knowledgeable and friendly. He did a very good job and he was the same with others who came in also. Very pleasant experience

Del D. 
Rating:
5.0

Customer did not leave a comment.

Rosa A. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Cody was very helpful and very understanding. He did his best to help me out. AZ Storage is a very clean well organized. I honestly wish I was moving the other direction. They had everything I needed and could not find in Nevada.

DARIN MICHAEL M. 
Rating:
5.0

I was able to return my truck and take days earlier than thought but there was no refund on being done 3 days early. Not a good business motto.

joshua T. 
Rating:
5.0

Customer did not leave a comment.

Jennifer F. 
Rating:
5.0

Cody was very helpful once we explained the whole situation with reservation. He was able to get the wrong drop of location fee waived. He very friendly and professional.

JENNIFER M. 
Rating:
5.0

Cody was very helpful, friendly and professional. Uhaul should have more "Codys".

MARY C. 
Rating:
4.0

Equipment was reserved for a pickup in Willcox AZ. Didn't appreciate getting a last minute call saying they didn't have what I reserved and was told to go pick up in Benson. This is the 3rd time in recent years I have had problems with reservations with UHaul. Never have had this problem with Penske.

Alan S. 
Rating:
5.0

Customer did not leave a comment.

Jayne O. 
Rating:
5.0

Make sure website has accurate information.

MELINDA E. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Jeannine J. 
Rating:
5.0

Need signs on the streets for location.

Ruben S. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
Rating:
1.0

The system there had problems to pay. Truck was dusty and dirty a bunch of food wrappers under the seat.

nancy S. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
4.0

Hi! I was scheduled to pick up the auto-transport, in Sierra Vista, Az.,the day I arrived. I got a call while in route from Nm from an area manager informing me the unit that was reserved for me had not been checked in as scheduled and that I would have to pick one up at another location on our way into town, approximately 45 miles north of our destination. I let her know that it would work out that way and I just didn't want to get to my destination empty handed. The only issue I had was I had to transport the trailer 40 miles south with a vehicle that didn't quite have the towing capacity or braking power I normally would be comfortable with and not to forget to mention the fuel economy wasn't the greatest either. The good news is we made it back safely and was very impressed with the unit itself, I just wish the reservation would have gone as planned/promised in 1st. place.

Mel G. 
Rating:
5.0

Great service!

James F. 
Rating:
5.0

Service is awesome couldn't ask for better thank you everybody

Deborah D. 
Rating:
3.0

out of the way, has little or no replacement parts.

jim O. 
Rating:
5.0

Customer did not leave a comment.

Margaret S. 
Rating:
3.0

Be open on Sunday!

David S. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

ASSOCIATE WAS FRIENDLY, KNOWLEDGEABLE AND HELPFUL.CAR DOLLY APPEARED WELL MAINTAINED AND FUNCTIONAL PULLED WELL AND DID WHAT IT WAS SUPPOSED TO DO WITH NO PROBLEMS.

Manuel V. 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
5.0

Excellent people, accepted truck from other drop off location. Professional, helpful and efficient.

William M. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
3.0

The location was out of the way but the service was great!

stacy M. 
Rating:
5.0

Customer did not leave a comment.

Gary Z. 
Rating:
4.0

Customer did not leave a comment.

Christine H. 
Rating:
3.0

Personnel at this facility that particular day was filling in for the person in charge. He was not at all prepared, or knowledgeable about his tasks. Not to mention he was extremely annoying, babbling on about his view of politics. My experience was not a good one.

Steven B. 
Rating:
5.0

Have used this facilty several times and very satisfied every time

Elven E.  |  Overall Experience 
Rating:
4.0

Clean and free of bugs in side storage units

Connie M.  |  Overall Experience 
Rating:
5.0

Very nice place very helpful owner and staff

JOHN K.  |  Overall Experience 
Rating:
5.0

Great place for storage. Staff is always helpful

BETTYE R.  |  Overall Experience 
Rating:
5.0

Everything you want for storage, and friendly people to help, a plus.

Lorraine H.  |  Overall Experience 
No reviews have been submitted for this location.

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