I was overcharged and items that were promised were not present at the rental. I called to dispute the charge with U-haul and sat on hold for 40 minutes and then was disconnected. I tried again and the same thing happened. This has been an absolutely miserable experience and I was charged so much money and then ignored by the company.Clayton S.
Customer Reviews for Absolute Self Storage
(U-Haul Neighborhood Dealer)
Dallas, TX 75227
Services at this Location:
- Monday - Thursday:
10 am - 1 pm / 2 pm - 5 pm
11 am - 1 pm / 2 pm - 4 pm
- Saturday - Sunday:
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ROBERT H.
Manger was very helpful and assisted us in the entire process, very curtious.Dianna D.
Customer did not leave a comment.Clinton M.
Jacob did a great job. Good customer service. Location us hard to find.Patricia H.
The office smelled like smoke. The guy working was helpful but distracted by a game on his phone. The parking lot had a grate that collapsed, leaving a concrete ditch 12â€ wide, 18â€ deep, and several yards long. I saw one vehicle hit it and I narrowly avoided it.Ryan F.
Not open the time listed on the websiteDean O.
there was no one at the venue at my designated pick up time. I had to come back later in the day for pickup. The trailer uses two tire-straps but one of them was broken short and unusable, which I didn't realize until I was using it. Fortunately I was able to make something else I had with me work. The price was right but it was not a good experience.matt W.
Employee was great in assisting with disconnecting and unloading of the auto trailer.Jared L.
I forgot his name very helpfull and pleasant my mom died I had to move her items out of storage He consoled me Not his job GOD bless He was WONDERFULSTRACEY G.