Customer Reviews for Affordable Muffler

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Affordable Muffler

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jocelyn P.
Rating:

Customer did not leave a comment.

Lashawndra W.
Rating:

I had a very bad experience. I just pray that you guy treat the next person with respect and do the right thing

bazel C.
Rating:

Customer did not leave a comment.

Michael J.
Rating:

Customer did not leave a comment.

Tim S.
Rating:

Overcharged ! I will dispute the charges on the credit card.

Ralph H.
Rating:

Customer did not leave a comment.

DEBORAH M.
Rating:

Customer did not leave a comment.

Kenny T.
Rating:

Customer did not leave a comment.

Tony M.
Rating:

Only charge customer what is stated in contracts

Marcedes S.
Rating:

Customer did not leave a comment.

Patrick S.
Rating:

Customer did not leave a comment.

Sandra D.
Rating:

Customer did not leave a comment.

David C.
Rating:

Customer did not leave a comment.

michael T.
Rating:

Everyone was great.

Jeromy M.
Rating:

Customer did not leave a comment.

Chantel E.
Rating:

Customer did not leave a comment.

Gary W.
Rating:

Customer did not leave a comment.

Christopher B.
Rating:

Thank you

Earl P.
Rating:

Didn't get a return receipt. Just told me to unhook it. Need better verification of proof of return on time

Donia A.
Rating:

Customer did not leave a comment.

Paul K.
Rating:

Customer did not leave a comment.

Eriberto B.
Rating:

Customer did not leave a comment.

Jeff F.
Rating:

Customer did not leave a comment.

Frank N.
Rating:

Guys were fine and helpful

Curtis M.
Rating:

Customer did not leave a comment.

Timothy V.
Rating:

Real nice guys. Very happy with everything.

Dachealle B.
Rating:

On site pick up location very convenient. Only 10ft truck available. Very quick check in and out process. Website was easy to work with and understood all questions and everything needed of me.

John H.
Rating:

Service was very quick. Agent was pleasant to talk to and was engaging while doing the rental transaction as well as while connecting the trailer to my truck. Trailer was clean and ready to go when I arrived at my appointment time! Had no idea how many u-haul pieces of equipment this location had and rented out. I'll be back for the next one when I need it.

Jennifer C.
Rating:

Rented out at least 2 reserved trucks leaving customers in a bind. Didnt have the appliance dolley that i reserved.

Thomas P.
Rating:

Customer did not leave a comment.

Margaret T.
Rating:

Customer did not leave a comment.

phillip R.
Rating:

Truck was not checked in before pickup. Truck had taken heavy damage before I got the truck. Wrinkled trim on driver side. Scared up driver side. Gas tank damaged and pushed back to where gas cap was able to be removed. Can of truck dirty head liner falling in places.

antoinette O.
Rating:

Customer did not leave a comment.

Kyra M.
Rating:

Well...the transmission was slipping and the breaks were bad the inside of the truck was filthy. Customer relationship ending. I will use another moving truck company in the future (HOME DEPOT)!

Rodney M.
Rating:

Very professional and convenient. Will rent again soon.

David B.
Rating:

Nothing it was a great experience

Rhonda H.
Rating:

Nothing at this time.

Chad J.
Rating:

Equipment was relatively clean. Reserved moving blankets but they didn't have any so had to go to another location to get them.

Jose M.
Rating:

The trailer was a mess was trash and mod on the floor the lights don't work my truck broke down and I don't used the trailer and when I take this back they charge me to clean the trailer

james B.
Rating:

Customer did not leave a comment.

John B.
Rating:

Customer did not leave a comment.

william D.
Rating:

very disappointing! First pick up location was 13 mi in the wrong direction. Truck was on empty with a gas station directly across the street. was shown where the dolly was located. when I returned to pick up the dolly there was nobody there to assist with hooking it up and loading my vehicle. Very disappointing!

garrick E.
Rating:

Unfortunately I first traveled to the Bardstown rd then to the Preston highway locations with out checking or making reservations. After not having the item at either I instantly made a reservation via the call center only to be told the item I wanted was at the Outer loop location. I traveled there to be told that they DID NOT have it there...... From there I was finally sent to Dixie highway. After finally getting the item I was told that this location was closed on Sunday and to just bring the dolly back in Sunday and see if a empty U-HAUL truck was on there lot and to place the dolly in the back. That seemed odd to me considering any one could come behind me and take it back out. So I waited to return it Monday which I sure I was billed for another day. I burnt more gas in my van traveling around especially considering I live in the east part of town.

Gary L.
Rating:

I like running this truck at this location cuz they're very friendly

Perry W.
Rating:

Good service, respectful.

Brittany F.
Rating:

Customer did not leave a comment.

Virginia N.
Rating:

Customer did not leave a comment.

David B.
Rating:

I've had good experiences with the location in the past but I was supposed to be able to do a virtual pickup at 8 am yesterday. This did not happen and I got a notification through the app that I would not be able to do this. But as I had planned on getting it at 8 I had movers schedules at 9. By the time I was delayed in even being allowed to pick the truck up til 9 and then there was no urgency in working through the people in front of me so it was 930 by the time I got to leave with the truck so I lost almost 20% of my time with paid movers due to this.

TOM Q.
Rating:

clerk was polite and made sure husband had right hook ups. The connector cord looked frayed so he put a better wire on to make sure we wouldn't have a problem.

nic D.
Rating:

Will never use uhaul again

WANDA L.
Rating:

Customer did not leave a comment.

robert P.
Rating:

Not much improvement needed top notch customer service

Gary L.
Rating:

You're charging too much money for the mileage

Mark C.
Rating:

Why are there no jacks or anything to assist in lifting and lowering when not connected. Makes no sense to me.

NORMAN RICHARD S.
Rating:

Customer did not leave a comment.

Wilma T.
Rating:

Put ramps on your 19.00 trucks cause I hit my knee on the hitch an got hurt bad plus hard to put heavy things on an off without a ramp to walk up an down

Matthew P.
Rating:

Customer did not leave a comment.

Devlyn B.
Rating:

Customer did not leave a comment.

Mark P.
Rating:

The reservation was a MESS. I reserved online. It was VERY easy and the reservation said to go to a specific address. I went there, but they said they had 4 reservations for 2 car haulers. The location called U-haul and they said to go to another location. I wasted at least an hour driving to 2 locations.

Jordan O.
Rating:

Customer did not leave a comment.

Joseph F.
Rating:

The process was was very easy and they were very helpful

RENE N.
Rating:

Customer did not leave a comment.

charlotte C.
Rating:

Customer service at Affordable Muffler is above and beyond

sherry M.
Rating:

Keep reservation

andrew F.
Rating:

My only complaint is that I payed $7.00 for a moving dolly that was NOT in the truck. The online rental service was very convenient and easy to use.

Brooke P.
Rating:

Customer did not leave a comment.

GARY C.
Rating:

Customer did not leave a comment.

steve K.
Rating:

Customer did not leave a comment.

Martin H.
Rating:

On the website it want clear the time they closed vs the time they stopped taking reservations.

Justin P.
Rating:

Customer did not leave a comment.

suzanne M.
Rating:

Upfront and honest.

carol B.
Rating:

Have your employees inform the customer if you don't return at the location that you rented it from that you will be charged an additional 229$ for out of town use. I would not recommend them to no one!!!!

Tanisha G.
Rating:

Have considerate respectful employees. Dont steal from your customers and then kick them out when they confront you

Leisa M.
Rating:

Friendly and fast service

madeline M.
Rating:

The Manager/Vice President was a beautiful, kind, and respectful man.

Bobby A T.
Rating:

Customer did not leave a comment.

Althea M.
Rating:

Customer did not leave a comment.

Verna O.
Rating:

I was charged for fuel, when I replaced the fuel to over the original level

LAURA H.
Rating:

Why charge after hours access for a rental unit? Thats my items I put in there. I should have 24/hour access to my own stuff.

Virgil H.
Rating:

Customer did not leave a comment.

Thomas S.
Rating:

Waited 2 hours for equipment to get there. UHaul over charged me $40.00 from the start on the rate of the truck. Didn't have a 20 ft, give me a 26 foot.. that got 6.4 miles per gallon. Uhaul give me a 50.00 refund after charging me another $5.08 on miles plus .30 tax so over charged $40.00 from the start & also charged $5.38 on miles.. how was any “credit shown” $4. & some change.. sad

Selvina W.
Rating:

Customer did not leave a comment.

DAVID B.
Rating:

Customer did not leave a comment.

Thomas R.
Rating:

Got a 4 x 8 trailer to transport a lawn tractor to Michigan one way for the daughter but it was too small. Went back next day and dealer got me a 6 x 12 for the same price. Fantastic job and many thanks !!!

Marvin V.
Rating:

Customer did not leave a comment.

Regina N.
Rating:

I needed a dolly to move and they didn't have one.

linda W.
Rating:

It was all just fine thank you

Marilyn F.
Rating:

The personnel was friendly and helpful. The location was not where I expected, but was easy to find. Shane met me later on that afternoon to hook up the car trailer since the shop closed earlier than when I could get back for the car trailer.

DEVE C.
Rating:

I call last minute to get the truck.

Marc R.
Rating:

Shane was our rep and he was so helpful through the entire process. I was able to reach him right away a few times with issues I ran into at drop off and pick up of the truck. I am pregnant and this move was very stressful but Shane made it so smooth for us!

James T.
Rating:

Customer did not leave a comment.

Kelly G.
Rating:

Customer did not leave a comment.

tina P.
Rating:

Customer did not leave a comment.

Shelley H.
Rating:

They were very friendly and helpful. It was great!

joseph Y.
Rating:

Customer did not leave a comment.

Courtney E.
Rating:

I would never use this place again!!! Terrible customer service!!!! I arrived at the pick up location @8:50 the customer service representative was not there. My reservation was for 9:00 they were not open at 9 and I did not get the truck til 11:00 which was a total inconveince. No one apologized or compensated me for their tardiness. The customer rep was actually really rude!!! Also when I reserved online I was quoted a totally different price than the price given once I arrived at the pick up location. The truck needed to be serviced there was all kinds of warning notices flashing on the dashboard. Definitely will not use this location ever again!!!!!!

Tony B.
Rating:

I tried to rent a trailer online, your system said my truck was too old. It's a 99 Dodge ram 3/4 ton with a Cummins. You need to fix your system this truck will be hauling for 30 more years. Your system has no need to worry about the age of something hauling a trailer. Remove it!!!!! I had to go have the local shop to set up the rental over being able to do it online. If that's the case what was the point in the age rule. Again remove it!!!!!!

stan M.
Rating:

Nice family owned business. They were very welcoming. Thank you it was easy dealing with you. Made it an easy process from start to finish.

William S.
Rating:

I kept trying to tell the 800 personnel I wanted this location but they kept telling me another Louisville location. It was a hassle. Apparently they only show three Louisville locations but not the suburbs which this was.

ALICIA B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top