Customer Reviews for Alden Lumber Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alden Lumber Co

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Daniel S. on

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Ben B. on

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Lori S. on

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Christopher E. on

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Carter P. on

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MADELINE M. on

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Alden lumber has the very best customer service!

Brittany B. on

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when I rented the truck the man told me there was 1/4 tank and I signed, believing he was right. The truck barely had an 1/8th of a tank.

Daniel S. on

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diann d. on

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Friendly employees and very easy process to get the trailer.

Russel P. on

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PAUL M. on

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William A. on

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Steven M. on

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Richard B. on

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Was told there were no trucks available close by after reservation was made weeks in advance. Had to drive an hour to pick up unit and it was filthy. Then driving back from picking up the unit I passed another location that had several trucks and auto transports available and it was only 10 min from the house. I was told that there were no other units available but when I called this other location they said they had three available. Customer service is terrible at Uhaul!!

GARY S. on

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william p. on

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Norbert A. on

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Bruce S. on

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Ian S. on

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PAUL M. on

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Wendolyn M. on

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Have the right size available In smaller trucks. They were willing to find us a smaller one but time was short. Otherwise fine. Will use lagsin

paul m. on

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David F. on

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Paul M. on

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place was closed.

Daniel P. on

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The truck isn’t very comfortable for someone who is 6 foot tall or more. Cruise control would be nice for long trips.

WILLIAM M. on

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Their building was under construction but the the staff was very helpful,

Robert N. on

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Heather D. on

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The tires were bare, the truck was stuck. Not shoveled or salted to get it out. Had to have it pulled out. Getting to house it got stuck 4 more times, so fearing it wasn't safe with the bare tires, and a wiggle in front driver side tires, I called and returned it to the location, and put key back in the black box as instructed. I was very disappointed as people had driven 2 and a half hours to come help me move.

Jeremy E. on

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Penny J. on

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