Customer Reviews for American Self Storage #5

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Self Storage #5

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Robyn T. on

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The owner/managers were awesome. They were very helpful and made the process so easy!!

Ray M. on

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Customer did not leave a comment.

John C on

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An unexpected move-in fee of $40 was required when I got there that wasn`t listed on the website as a cost.

SHAVON K. on

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Customer did not leave a comment.

leslie a. on

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Customer did not leave a comment.

Erin P. on

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You guys made my day! Thank you!

Dennis C. on

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Nothing. Everything went very smoothly.

SHAVON K on

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Tina was very nice and professional. She answered all of my questions and made sure my unit was clean. I am very pleased.

Seth L on

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The representative who helped me was very knowledgeable and answered all my questions. He was also professional and friendly, checked me in and got me set up quickly.

Tomika C on

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Amber was extremely helpful and the process was very straight-forward. Some of the cheapest prices in town would definitely recommend to others!

Lauren B on

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I ended up not using the unit due to a time conflict, no big deal though! You website is super easy to use, by the way! Very user friendly!

ALESSANDRO A on

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Quick service, facility is not too shabby, exactly what I expected

Zoe N on

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The service was great!

Russ S on

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Personal, thoughtful and very accommodating - you were not just another business transaction - highly recommend - would definitely use again

William B on

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The woman at the front desk was very courteous and it only took a few minutes to get everything set up. She even swept out the unit for me.

Amanda C on

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It`s a lot smaller than I expected and I need to upgrade my space if possible. But very pleased with customer service.

Brianna M on

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Good, fast, great service and clean unit

Stephanie S on

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I have an inside unit-- the door to get into the facility was squeaky and a little difficult to open. Otherwise the whole deal is great.

Ryan N on

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Moving on was simple and straightforward. I`m very satisfied.

Joanne L on

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Storage facility closed when I arrived. Customer service handled well though. 200 character limit ridiculous and annoying.

Cristy C on

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I had excellent service. Manager was extremely helpful.

Tiffany C on

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Great customer service.

Megan T on

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The facility is clean and well taken care of. I feel secure in my items not being stolen or vandalized. The owner is VERY nice and easy to work with. He knows his stuff too!

Zemorrow Q on

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Communication was great

Zachary G on

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The owner is nice, the facility is secure, and the rent policy seems forgiving of real life situations.

Craig N on

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Staff is great to work with.

Robert E on

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Jeff is great! He got us setup quickly and we feel really good about using that storage facility.

Clifford J on

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Manager was very polite and helpful, unit had no problems. Very pleased, would use again.

Annette C on

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Jeff was very helpful! I would recommend this facility to anyone needing a storage unit.

Joseph M on

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Helpful staff. Facilities were clean and easy to access.

Derrick C on

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Manager was very helpful

Dylan S on

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The facility is a little old but the worker was friendly and informative.

David W on

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The wall on one side was a bit off which made it a bit difficult to even things out, but otherwise the place seems solid/secure.

Mike B on

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The manager, Donna, was professional and friendly. Check in was quick and easy. The space I rented was clean with good access.

Latricia L on

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The manager was professional and cordial. Check in was fast. The space we rented was clean with good access. I will probably use them again.

Joshua W on

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Donna was very nice and the move in process went smoothly. It is my first time in storage and I have good feelings about it. The place seemed clean and safe. I had no real trouble.

Kellie N on

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I was very pleased, I was called and told they close early on Saturday,our move in day, and took care of everything over the phone so we could continue with our move from Tulsa. Thanks, Donna!

Rhonda L on

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Donna was very nice and helpful.

Michael W on

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Great customer service!

DANIEL A on

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Very polite, fast, and helpful. Easy move in.