Customer Reviews for Amity Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Amity Self Storage

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Kathleen P. on

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Customer did not leave a comment.

roger G. on

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lady here was very nice, very helpful, knew what she was doing. very good expiernce here. terrible expiernce with u haul not the location

Chris F. on

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Jennifer E. on

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Karen made sure I was well acquainted with my van before I left. She adjusted the mirrors, made sure it was to my liking, and reviewed and verified everything before I left. The van itself was wonderful to me. Clean and spacious, comfortable and easy to drive. If I ever need to rent a van again, I’d definitely go there and hope I get the exact same van again because we worked well together. I was joking that the van is my newest friend. :)

Jim K. on

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Karen provides an excellent customer service experience. She went above and beyond with her assistance.

Michael L. on

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Nothing, Karen is great to deal with !

Kathy M. on

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Add to your website that the U-Haul renter is expected to pay 99 cents per mile + fill the tank to the same level it was when picking up the truck + all the extra taxes. As a customer the $29.95 rental price for a 15 foot truck was attractive, however, I would have much preferred to know the extra costs upfront. My honest opinion U-Haul is that you offer a unique and needed service and full-disclosure of total fees upfront will also earn you more respect as a company.,

Eddy M. on

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The lady that attended me is very nice ,always have a smile and takes good care of the customers but Plz and plz bring the 6/12 trailer to this location .

Charles G. on

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Manager was super friendly & helpful.

Jeremy K. on

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Keith W. on

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Peter C. on

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Really, nothing. The person at the counter was very helpful. She allowed me to watch a video on using the trailer and even assisted me to hook up to my truck. Awesome person!

Gregory L. on

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Nothing! The lady who owns the place is awesome! Helped me get what I needed and was super helpful and nice!

Donna L. on

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Truck was clean and in excellent condition. The staff was very pleasant and helpful. The whole process was quick and well handled.

CARMINE A. on

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I think U-haul should employ more people like Karen to operate their locations. She is a FANTASTIC person. Very friendly and a pleasure to deal with. This was the best rental I have ever had with U-haul and Karen was the main reason for that. She is a 5 star in my book. AAAAAAAAAA+++++++++++++ Experience THE BEST !!!!!!!!!

CHRISTOPHER G. on

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Best customer service ever!

William G. on

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Stephen P. on

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Ivan S. on

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Karen was amazing. You should have more people like her working for you, perhaps on the business side since the company as a whole is terrible

Todd H. on

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Very friendly and respectful. Made the process very easy. Will go there again if the need arises.

Janifer C. on

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Brian M. on

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JANICE G. on

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Very nice to deal with

Tricia C. on

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Joseph L. on

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DAVE D. on

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Michael L. on

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Not much, just let the customer know to have a little patience when using the mobile device. It all went smooth once I figured it out......

Doug D. on

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Nothing. Karen is the best and very friendly and knowledgeable.

John L. on

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Christopher W. on

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Dawn F. on

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Mark D. on

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When reserving a rental for a certain time, pre-providing DL# and credit card info, it is maddening to wait 45 minutes past the rental time on other customers who have not pre-reserved. My “24 hour rental” was, in effect, only 23 hours. Plus, when family and friends are coming to help load the truck, having them sit around for 45 minutes waiting on uhaul is unacceptable. I even arrived 10 minutes early for my rental time and rolled out of there almost an hour later. Substandard. This is a uhaul corporate problem not the local dealer’s.

Glenn S. on

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Mary Kate G. on

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Jason P. on

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