Customer Reviews for Arctic Fox Repair Services LLC
(U-Haul Neighborhood Dealer)

112 reviews

10260 W 44th Ave   Wheat Ridge, CO 80033

(720) 897-9853

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(720) 897-9853

10260 W 44th Ave
Wheat Ridge, CO 80033

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

ANDREA C. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
4.0

More employees to handle busy times.

RACHEL J. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D. 
Rating:
5.0

Customer did not leave a comment.

BRANDON S. 
Rating:
5.0

leslie is awsome

MARIA CONSEPCION F. 
Rating:
5.0

Great experience and I look forward to using the services again!

James C. 
Rating:
5.0

Absolutely nothing. Wonderful experience.

Victoria M. 
Rating:
5.0

Customer did not leave a comment.

MAXWELL W. 
Rating:
5.0

TAXES AND FEES NO INCLUDED IN ONLINE RESERVATION

NORMAN R. 
Rating:
5.0

By far the friendliest, MOST Helpful, and caring UHAUL experience I could have ever asked for!!! Went the extra mile and did troubleshooting on a blown fuse for my boyfriend and I. I highly recommend using these guys! 10/10 rating

NICOLE C. 
Rating:
1.0

Get this lady out of your system … I was charged for a mirror that was broken when I had the protection plan ,originally and was not asked when I was at the counter and then signed the. Paperwork as if I did not have the plan and was not told so therefore basically robed of 77 dollars to replace the mirror…this will probably not change because she told me that she was the OWNER!!! I should get a lawyer and sue her for theft but iit would not be worth it…. She needs her franchise ended!!?

CLYDE K. 
Rating:
4.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

The customer service was very professional, clean and helpful.

KATHLEEN W. 
Rating:
5.0

Cleanest U-Haul I've been to

Ryan M. 
Rating:
3.0

The overall pickup experience was okay. This doesn't really have anything to do with the pickup location itself but this area didn't have very good internet connection even with 4g wifi. I couldn't really complete my check in process and upload all the photos that I wanted to upload so it was a little stressful. The lady who worked there was super helpful and nice though so that made it a lot easier.

Angela H. 
Rating:
5.0

Customer did not leave a comment.

JAKE M. 
Rating:
2.0

The employee needs to tell customers all the information. She did not tell us until we dropped off the truck that we would have to pay $25 additional for transporting my dog as we left are car there. Because she did not tell us this additional charge when we picked up the truck we shouldn't have to pay the additional 25$ i will no longer rent from uhaul since the communication is very poor

Michelle P. 
Rating:
3.0

Customer did not leave a comment.

Evan F. 
Rating:
5.0

Customer did not leave a comment.

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

Mary D. 
Rating:
5.0

Customer did not leave a comment.

MAUREEN C. 
Rating:
3.0

Customer did not leave a comment.

ROSALIE L. 
Rating:
5.0

Maybe a little bit more parking areas.

Marcia H. 
Rating:
1.0

I parked my car in the parking lot, but received a call from the location saying I needed to come back and move my car as they were going to need that space for another vehicle (and said it wasnt a parking spot, although there were no other options and there wasn't any no parking signs. I'm happy to provide a picture of where I was parked). This added an additional 17 miles and 40 minutes (rush hour) to my trip. I was only using the truck locally for a quick trip roughly 33 miles away. The location would only credit me for 10 miles of the actual 17 wasted (and no credit for the fuel used) . And to make matters worse, when I return a couple hours later to drop the truck off, the spot I had been parked in was still vacant. I asked the clerk about it, and she said the owner really just didn't want my car parked there. It was totally out of the way, not blocking anything, again, I'm happy to provide pictures of where it was parked. I will be sure to avoid this location in the future and will be sure to warn others of it as well...

TYSON H. 
Rating:
2.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

Quick and easy pickup and drop off. Very friendly staff.

JUDITH L. 
Rating:
5.0

Customer did not leave a comment.

Susan A. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW W. 
Rating:
5.0

Service was amazing, I would total recommend this place. Everything was looked over by the worker before and after hooking up the tow dolly.

DARREN Y. 
Rating:
4.0

I was asked if I would like to return my truck at 7:30 pm which is after hours. I said yes, that this would be more convenient for me. When I received the bill the next day there was a $20 charge for the after hours return fee that I was not made aware of. Had I known I was going to be charged $20 I would have returned the truck prior to 7 pm.

SUSAN N. 
Rating:
4.0

Customer did not leave a comment.

Emily M. 
Rating:
5.0

Customer did not leave a comment.

Suzanne H. 
Rating:
5.0

Customer did not leave a comment.

Kurt H. 
Rating:
5.0

Nice girl at checkout

Joseph A. 
Rating:
5.0

Quick, Clean, and Easy

LISA C. 
Rating:
4.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Great service when picking up and returning

Terrance E. 
Rating:
5.0

Very quick and painless check in and return. Very clean, brand new truck. Convenient location. Friendly people. Thank you for the great service!

Domingo A. 
Rating:
5.0

Customer did not leave a comment.

Melanie B. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN W. 
Rating:
5.0

Customer did not leave a comment.

LISA K. 
Rating:
5.0

Customer did not leave a comment.

PETER M. 
Rating:
5.0

Customer did not leave a comment.

Chaz C. 
Rating:
5.0

Easy Peasy rental experience.

CHARLES S. 
Rating:
5.0

N/A

Melvin F. 
Rating:
5.0

Customer did not leave a comment.

Christine C. 
Rating:
4.0

Customer service was superb all around from the lady in the front desk to the service folk. During my visit Anastasia was very patient and had an excellent attitude. I originally opted for 6 hours and when my move ran over my time they were super flexible and worked with me.

Callie L. 
Rating:
5.0

This place is so much more friendly and helpful than another Uhaul location I've used before.

JONATHAN B. 
Rating:
5.0

They are so friendly here at Arctic Fox — made the rental process quick and painless. Would definitely rent from here again!!!

MATTHEW W. 
Rating:
3.0

Customer did not leave a comment.

wendy Q. 
Rating:
3.0

Customer did not leave a comment.

Alan S. 
Rating:
4.0

Customer did not leave a comment.

Dean C. 
Rating:
5.0

Customer did not leave a comment.

Shawn K. 
Rating:
3.0

I was not able to complete the check in procedure because I could not get past the screen to share location. Had to just leave the key in the box.

Jenni G. 
Rating:
5.0

Service was prompt and professional. It couldn't have been easier.

RYAN R. 
Rating:
5.0

Customer did not leave a comment.

JOEL E. 
Rating:
4.0

Small but easy to drop off

NATASHA R. 
Rating:
5.0

Customer did not leave a comment.

IGOR Z. 
Rating:
5.0

Customer did not leave a comment.

Sonja P. 
Rating:
5.0

Get me a drop off location closer to my house in Fruita

George T. 
Rating:
5.0

Customer did not leave a comment.

Michael Z. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Very friendly and helpful. They even hooked up the trailer and tied down the car for us.

MICHAEL H. 
Rating:
5.0

Anathasia & Leslie we're top notch to deal with at pick up and return. A real pleasure and I thank them! Happy Fourth! 🇺🇸💥🙏🏻

William C. 
Rating:
5.0

Quick and easy checkout and return. Truck was great!

Steven P. 
Rating:
5.0

Artic Fox made the rental set and efficient.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
3.0

Customer did not leave a comment.

Amber T. 
Rating:
4.0

Staff was amazingly nice and helpful.

James D. 
Rating:
3.0

Very nice and pleasant, but wasn't ready with the truck or paperwork when I arrived. I was told the paperwork would take five minutes, more like 30-45 minutes.

Janet M. 
Rating:
5.0

Customer did not leave a comment.

Rory R. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D. 
Rating:
3.0

The amount charged was twice the amount I reserved the uhaul for. I had to have them cancel, refund, and start over. It feels shady...

ALEXANDER M. 
Rating:
4.0

Customer did not leave a comment.

Larry D. 
Rating:
3.0

I was called 30 min before my original pick up time to tell me my van was not going to be ready and I had to go to a pick up site 12 miles away instead of one down the road. Then when I got there the van smelled like cigarettes. Also I wasn't able to drop off my van at other locations so had to drive back the 12 miles. Overall was a terrible experience since I was not given any time to prepare for the change of location.

Jack K. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

The staff made it very easy to get the drop off completed and back to unpacking. Thanks to all.

Ray F. 
Rating:
5.0

Location was crowded due to limited space. Staff was very helpful by moving equipment to allow for safe exit from the property.

MARVIN J. 
Rating:
4.0

I will avoid using UHaul if I can. It has nothing to do with the locations -it has to do with UHaul corporate. All phone calls seem to be routed to some phone bank that puts you on hold for 30 minutes+. I don't know how long the hold would've lasted because I gave up - twice! My guess? UHaul could care less about this review.

JAMES K. 
Rating:
4.0

Customer did not leave a comment.

Gary P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
5.0

the ladies were super friendly and helpful!!

TRACI T. 
Rating:
5.0

Matthew Duran, the owner, assisted us with the hookup and the return. He was extremely pleasant and helpful to work with. There was comfortable conversation and good information on the rental and return process. We needed three additional rentals during our stay and are happy that we will get the trailer from his business. The art show we were participating in was rained out on the second day and he help find us a trailer that we needed to break down our show. He's a good agent for your company. Great experience.

CALISSE R B. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

The lady working front desk took care of everything two days in a row we are absolutely thankful how generous she was to help us fix the problems we had with moving.

BREIONNA J. 
Rating:
5.0

Nothing. Amazing. 5 star.

Anthony Q. 
Rating:
4.0

Customer did not leave a comment.

DAVE T. 
Rating:
5.0

Customer did not leave a comment.

HAYDEN O. 
Rating:
5.0

Not sure her name, but when I both picked the truck up and dropped it off, and was having trouble with the app, she made the process awesome. Thanks for everything!

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN C. 
Rating:
4.0

very clean and friendly.

Julie R. 
Rating:
5.0

I rented the 10' truck to take a load of donation to Goodwill. I loved the receptionist, extremely friendly and she let me pet the office dog. I wiil use them again whenever I need a Uhaul vehicle. That was the best experience ever. THANK YOU! Thank you so much.

CHRISTI T. 
Rating:
5.0

These people where really nice and courtious

Gary S. 
Rating:
4.0

I did drop it off on 13th and they called me up on the 14th and asked me if I had a trailer returned with the truck and I answered yes. I got an email today which is the 14th stating the trailer just arrive today???.

WILLIAM C. 
Rating:
5.0

Great service, good equipment, good prices

Gerard R. 
Rating:
5.0

Customer did not leave a comment.

Jen S. 
No reviews have been submitted for this location.

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