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Racquel D.
Customer Reviews for BP 447
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The person working this location was not so helpful but, then again, it was a gas station and he was also managing that.
Anita Y.The rep had no idea how to assist and had other customers that was behind me that was more important...
DOMINIC C.Actual fuel level was below that indicated in the contract document.
James F.The truck was 6000 miles old (so brand new) and the rear driver side brakes were leaking profusely. I had to put TWO GALLONS of brake fluid in the thing just to make it 1400 miles across the US. Thankfully I'm a little more mechanically inclined than the average person and was able to use the engine to slow myself down but it was a down right dangerous, nerve-wrecking experience. Turned me off of uhaul for good.
Brandon B.Quick and easy
Tammy M.Good customer service.
SCOTT L.Easy
Merely M.Actually change drop off time like we discussed
Howard J L.Love the service!
Taylor H.good service
MERELY M.Excellent service
Yavonne B.Friendly staff
CAROLYN M.Quick and easy
Teresa H.I would totally recommend this place to anyone who's looking to rent a U-Haul! It was quick and easy working with Tom!
Elizabeth K.Friendly staff
ERIN H.good service from Tom
Bobbi W.They add charges to your contract receipt: miles, days, drop off time!! No more 2nd hand U-Haul dealers. I do not recommend the BP# 44737406 at 2211 Tuscarawas st W. Canton Ohio 44708 location. Customer service is awesome Though!
Katie N.Excellent service
Brian C.fast and easy
Jackilyn E.I have been shopping at BP since the new management. I'm happy that they added U-Haul rental for the convenient. I will be coming back again! Great Service from Tom!
Amanda G.Clean store and helpful staff
Cynthia L.Friendly Staff and Fast check out!
Jean G.Service is Awesome!!!
Wanda S.Clean Store
SAMPSON L.Great Service and Excellent Staff! Cleanest store I've been to!
James G.Apparently this is a 3rd party owner establishment. I was charged a $7 fee for a dolly which was not supplied. I heard the agent express this to someone on the phone. Was assured it was taken care of but it wasn't.
David N.Very easy to get to.
SANDY R.Odered and was charged for an appliance dolly. I received a utility dilly when I told the clerk at pickup he told me he would make a note. My account was charged the full rate twice. When I asked the clerk at drop off he told me to call the 800 number. This is poor customer service and ridiculous.
Kevin F.