its a very old dirty bait shop but very glad they had trailers in that area. in that area, it was acceptablepatrick R.
Customer Reviews for Backwoods Beer & Bait
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Karl M.
Customer did not leave a comment.Jenna M.
Customer did not leave a comment.Anthony W.
Customer did not leave a comment.Roxanne M.
Out in the country type (to say the least) of place, but when I needed a Truck they came through!Thomas C.
Have more equipment availablePam G.
This uhaul center was very nice in helping to get me hooked up and on the road. He gave me tips on what to keep track of, and what to make sure stayed tight. Breaking system on this trailer worked excellent and gave me great peace of mine and confidence towing it across the country as a solo traveler, Thanks 😊Kathryn U.
Customer did not leave a comment.Linda D.
Had to drive 80 miles to pick it up, somethings wrong with that! By the way, Coon Rapids UHaul is very poorly managedbarb B.
Customer did not leave a comment.Eric M.
Customer did not leave a comment.DANIEL P.
Continue doing what you do.Chuck S.
I am sorry that I do not know the two ladies names that were working at Backwoods but it needs to be known what an excellent job they did. Definitely over and above what would have been expected to work to resolve the issue of our promised truck which was not returned on time. So very much appreciated during a stressful timeWilliam C.
Awesome help on/off!!! RonRonald V.
The inside of the rental place smells horrible not just like bait but dirty cat litter box or animals and there was a cat all over the counter and trying to rub against me and I am highly allergic, and they only have a couple of older uhauls, no cruise control or phone hookups which was not fun on a 1700 mile trip, the windshield wipers need to be replaced and the floor especially on the passenger side gets so hot you couldnt have your shoes off or put anything on the floor that would melt. The uhaul was very clean though and the man at the shop was very nice and helpful.TAMARA H.
Friendly & great serviceGregory W.
Customer did not leave a comment.paul D.
Customer did not leave a comment.Bob H.
The pick up location was terribly filthy. The building smelled horrible. Like pets/ feces/ urine. I literally could could smell the place on me for the rest of the day.Jason B.
The rear gate on the truck was malfunctioning. The cables broke when I opened the door. The router sent me to a location that was 25 miles from my home and then I was charged for being over on mileage.Robert B.
Customer did not leave a comment.jeffery S.
Nice manTimothy Z.
Had a hard time finding a trailer in the area. Uhaul stock of equipment is way lower than normal. Uhaul doesn't seem to supply the neighborhood dealers very well. I drove 80 miles round trip to rent this trailer because none of the closer dealers had a small enclosed trailer and it's the only enclosed trailer he has. He has no trucks to rent. The neighborhood dealer was awesome!Mark J.
Have more trucksrick K.
Backwood Beer & Bait had to look up all of the information needed for the rental. U-Haul had not sent any information. Payment had not been processed even though they had all of my payment information. My family picking up the trailer had to wait two hours until someone could contact U-Haul directly. Then an hour after my family left with the trailer I had received a call saying my reservation will be cancelled because no one had picked up the trailer. Seemed like every person I talked to from U-Haul had no idea what what going on even though every person I talked to â€œnoted the accountâ€. We did all the leg work for U-Haul. Waiting on a call back from a manager to discuss the case... I would not recommend using U-Haul as a moving company. Backwoods Beer & Bait was helpful, accommodating, and went above and beyond with the leg work and calls between myself and U-Haul in order to get my family on the road.Tyler J.
Customer did not leave a comment.john M.
Nothing every thing went great with no problems at all.Thanks very muchKEN W.
Feel like you need a shower after leaving the place. GROSS,DIRTY and FILTHY!!!Curtis L.
Roger at backwoods beer and bait is a super guy to work with and we definitely recommend him to anyone who needs his services.paul B.
Customer did not leave a comment.kirt A.
Customer did not leave a comment.Justus S.
Customer did not leave a comment.NANCY W.
Customer did not leave a comment.RHONDA P.
Very friendly and convenient. Great place to stop at.Andrew B.
Customer did not leave a comment.Jeffrey W.
Customer did not leave a comment.Ronald F.
Wanted to rent locally but couldn't had to go out of town.James T.
Customer did not leave a comment.lonie P.
Customer did not leave a comment.Amanda K.
Customer did not leave a comment.PETER K.
Customer did not leave a comment.Jason F.
Be sure to send the order to the location, if we had not called him, he would not have known he had a pick up coming ...Pick up location very helpful !Toni C.
Customer did not leave a comment.Richard C.
Upgraded to a 20' truck with no extra charge! Good customer service and support.Lester J.
Always friendly and good service hereCHARLES L.
Customer did not leave a comment.Judy N.
Customer did not leave a comment.CURTIS L.
Customer did not leave a comment.Jennifer N.
Customer did not leave a comment.Patricia S.
Customer did not leave a comment.michael D.
Customer did not leave a comment.keith J.
Thank youScott D.
A beautiful, rustic store. Nice guy behind the counter. Had no problems at all.brian A.
Customer did not leave a comment.Josef M.
Customer did not leave a comment.Rachael R.
The new reservation system appeared to be having some problems. Once this is resolved things should be better. I had to wait a short period of time to get the paperwork printed but it was not too long.Steven H.
Great location, great customer service !Toni C.
dropoff was inconvenient locationLawrence R.
Customer did not leave a comment.daniel S.
Customer did not leave a comment.Randall B.
Very friendly, very easy to complete the return. He was very helpful and informative of the area.andrew B.
Always a pleasure to do business with..CHARLES L.
this location was great.jean P.
Customer did not leave a comment.Bridget H.
Facility was not clean.Fred B.
Customer did not leave a comment.Carl E.
It's a small bait store. It can't be clean and inviting. The people are great, though.Michael C.
Customer did not leave a comment.Adam G.
i have a comercially produced pj trailer with a bulldog hitch. not enough clearance between ball and bumper. this cost me over 400 dollars and my daughter 4 days. when i called the rental place they just blew me off.mark D.
Customer did not leave a comment.Peter K.
Pretty limited drop off parking area and congested and inconvenient.Christopher F.
Customer did not leave a comment.Elaine G.
Easy drop offAdam L.
Customer did not leave a comment.jon E.
Right by my cabin. Very convenient off the main highway!George F.
Great people and friendly.Mitchel R.
Customer did not leave a comment.Robert K.
The customer service was friendly and warm, despite the environment. It was also a very convenient location.PEGGY B.
Patient and very professional with going over the operation instructions and drop off instructions. I highly recommend this site.CHARLES P.
Customer did not leave a comment.Peter K.
Customer did not leave a comment.Andrea K.
Tell the customers they are renting the pads.CHARLES L.
Customer did not leave a comment.PETER J.
Your local dealer is fine. Your company sucks.Brian K.
Thankyou for parking the rental for me.DEBORAH H.
I was very satisfied!Patricia F.
Customer did not leave a comment.Laura S.
Your dealers are great. Your company sucks and so does your ongoing policy of booking equipment rentals when the trucks are not available.Brian K.
These people were very friendly and made delivering the truck very easy.ASHLEY G.
Customer did not leave a comment.David D.
Customer did not leave a comment.ANNE B.
went out of their way to accomodate. A+mike T.
Customer did not leave a comment.GREGORY P.
I had asked for 180 miles and they only gave me 135. The guy at the bait shop said he would correct it but he never did and this cost me about $11.00. this won't break the bank but it was very annoyingTIM G.
Best experience I've ever had renting U-Haul equipment. Friendly knowledgable service and had me taken care of promptly so I could be on my way!Rick A.
My drop off was very easy. They were very helpful in explaining all the drop off details. We dropped the truck off after hours. Responded the next day via email letting me know all was ok. Would use the company again.TONI M.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.NICK J.